Chris Serafini's Location
Orlando, FL, US
Chris Serafini's Work
- Vice President, Global Talent Acquisition @ Qualfon
- VP of Customer Experience Transformation and Quality @ Qualfon
- Director of Customer Experience Transformation @ Qualfon
- Head of Workforce Management and Reporting @ Inktel Contact Center Solutions
- Vice President, Workforce Management @ Dialog Direct
- Director of Workforce Management @ Dialog Direct
- Director of Workforce Management, Analytics, and Technology @ Lands' End
- Site Director @ Sykes
- Contact Center Director @ Harry & David
- President @ YourWebYou.inc
Chris Serafini's Education
- DeVry University
Bachelor of Business Administration (Mathematics, Statistics)
2019 - 2020
Chris Serafini's Skills
- Leadership
- Call Centers
- Management
- Customer Satisfaction
- Customer Experience
- Workforce Management
- CRM
- Customer Service
- Contact Centers
- Process Improvement
Chris Serafini's Summary
Chris Serafini, based in Orlando, FL, US, is currently a Vice President, Global Talent Acquisition at Qualfon, bringing experience from previous roles at Qualfon, Inktel Contact Center Solutions and Dialog Direct. Chris Serafini holds a 2019 - 2020 Bachelor of Business Administration in Mathematics, Statistics @ DeVry University. With a robust skill set that includes Leadership, Call Centers, Management, Customer Satisfaction, Customer Experience and more, Chris Serafini contributes valuable insights to the industry. Chris Serafini has 1 email and 1 mobile phone number on RocketReach.
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