Chad Tozer Email & Phone Number
Lead Technical Account Manager @ NICE
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Chad Tozer Location
- Gilbert, AZ, US
Chad Tozer Work
- Lead Technical Account Manager @ (September 2026 - Present)
- Senior Technical Account Manager @ (December 2022 - September 2026)
- Assistant Director Outreach, Workforce Analysis and Staffing @ (March 2020 - December 2022)
- Workforce Planning and Analysis Lead @ (August 2017 - January 2020)
- National Operations Manager - Command Center @ (November 2012 - August 2017)
- Operations Consultant @ (October 2011 - November 2012)
- National Command Center Supervisor @ (January 2011 - October 2011)
- IMT Supervisor (WFM) @ (January 2010 - January 2011)
- Analyst (WA IMT and NCC) @ (October 2005 - January 2010)
- Customer Service (Including Interim Roles) @ (February 2001 - October 2005)
Chad Tozer Education
- Arizona State University
Master's degree (Social Justice and Human Rights)
2025-2026 - Arizona State University
Bachelor's degree (Liberal Arts and Sciences/Liberal Studies)
2020-2024
Chad Tozer Skills
- Call Centers
- Team Leadership
- Customer Satisfaction
- Customer Experience
- Project Management
- Management
- Cross-functional Team Leadership
- Customer Retention
- Telecommunications
- Leadership
- Team Building
- Customer Service
- Business Intelligence
- Inventory Management
- Operations Management
- Six Sigma
- Mobile Devices
- Process Improvement
- Call Routing
- Budgets
- Cellular Communications
- Account Management
- Requirements Analysis
- Contact Centers
- Business Process Improvement
- Resource Management
- Cross Functional Team Leadership
Chad Tozer Summary
- Chad Tozer, based in Gilbert, AZ, US, is currently a Lead Technical Account Manager at NiCE. Chad Tozer brings experience from previous roles at NiCE, EdPlus at Arizona State University, Keap and Verizon. Chad Tozer holds a 2025 - 2026 Master's degree in Social Justice and Human Rights @ Arizona State University. With a robust skill set that includes Call Centers, Team Leadership, Customer Satisfaction, Customer Experience, Project Management and more. Chad Tozer has 4 emails and 1 mobile phone numbers on RocketReach.
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