Carmen Todd Email & Phone Number
Site Director @ MCI
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Carmen Todd Location
- Harker Heights, TX, US
Carmen Todd Work
- Site Director @ (February 2025 - Present)
- Senior Operations Manager @ Triple Impact Connections (October 2023 - February 2025)
- Regional Account Manager @ Lumen/Brightspeed (March 2021 - October 2023)
- Retail Manager @ (June 2008 - November 2018)
- Call Center Manager @ (January 2005 - June 2008)
- Call Center Manager @ The Company Store/ Hanover Direct (December 2002 - January 2005)
- Director of Outbound Operations @ E-Commerce Support Centers/Nexxlinx (April 1998 - December 2001)
Carmen Todd Education
- Central Texas College
(Mental and Social Health Services and Allied Professions)
2019-2021
Carmen Todd Skills
- Employee retention
- Customer Escalation Management
- Multi-channel Campaign Management
- Campaign Strategies
- Client Relations
- Business Process Improvement
- Staff Development
- Team Leadership
- Motivational Speaking
- Market Development
- Customer Experience Management
- Cross-functional Collaborations
- Leadership Development
- Sales Strategy Development
- ROI analysis
- Market Analysis
- Competitive Intelligence
- Community Networking
- Incentive Programs
- Sales Pipeline Management
- Consultative Selling
- Negotiation
- Solution Selling
- Hunting
- Time Management
- Contact Center Operations
- Contact Center Management
- Customer Satisfaction
- Mid-Market
- Sales Processes
- Key Performance Indicators
- Inside Sales
- Management
- Team Performance
- Business-to-Business (B2B)
- Business Development
- Project Management
- Retail Operations
- Direct Sales
- Account Management
- Sales
- Recruiting
- Training
- Performance Management
- Customer Relationship Management (CRM)
- People Management
- Coaching
- Sales Management
- Customer Experience
- Customer-Focused Service
- Retail Sales
- Teamwork
Carmen Todd Summary
- Carmen Todd, based in Harker Heights, TX, US, is currently a Site Director at MCI. Carmen Todd brings experience from previous roles at Triple Impact Connections, Lumen/Brightspeed and CenturyLink. Carmen Todd holds a 2019 - 2021 Central Texas College. With a robust skill set that includes Employee retention, Customer Escalation Management, Multi-channel Campaign Management, Campaign Strategies, Client Relations and more. Carmen Todd has 2 emails and 1 mobile phone numbers on RocketReach.
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