Account Manager @ Sykes (April 2012 - August 2012)
Operations Manager @ (March 2011 - May 2012)
Supervisor @ (February 2006 - October 2010)
Casey Quertermous Education
Homeschool Education
Highschool
Casey Quertermous Skills
Leadership Development
Operations Management
Critical Thinking
Performance Management
Process Improvement
Process Development
Strategic Planning
Workforce Management
Coaching
Team Building
Forecasting
Problem Solving
People Management
Analytics
Excel
P&L Management
People Development
Client Service Oriented
P&L Responsibilities
Call Centers
Leadership
BPO
Customer Experience
Management
Customer Satisfaction
Sales
Program Implementation
Business Process Improvement
Contact Centers
Account Management
Strategy
Operations
Marketing
Training
Casey Quertermous Summary
Casey Quertermous, based in Seymour, TN, US, is currently a Vice President, Strategic Accounts at MCI. Casey Quertermous brings experience from previous roles at Transparent BPO, 24-7 Intouch and Sykes Enterprises, Incorporated. Casey Quertermous holds a Highschool @ Homeschool Education. With a robust skill set that includes Leadership Development, Operations Management, Critical Thinking, Performance Management, Process Improvement and more. Casey Quertermous has 2 emails and 2 mobile phone numbers on RocketReach.
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