CallShaper is the originator of a cutting-edge cloud-based call center platform for efficiency- and compliance-minded directors of inbound and outbound call centers. Whether your call center is in-house or external, if you want to automate 100% of your Call Center process and keep your agents focused on customers, CallShaper has the answer! CallShaper’s platform offers 99.999% reliability and has earned a 5-star rating on multiple sites. With CallShaper, call center directors who are managing multiple vendors from multiple locations have everything they need on one platform that allows for custom, do-it-yourself scripting and simple integration with third party systems. CallShaper has no equal in providing real-time transparency. At the same time, CallShaper’s “set it and forget it” predictive dialer is a big productivity plus – doing the dialing for up to 20 lines per agent. Another CallShaper advantage is its built-in Quality Assurance Scorecard, offered at no additional cost. CallShaper clients quickly find that they are better able to manage efficiencies at the sales rep level. Users can be up-and-running with as little as four hours of training, and there is no need for dedicated IT support. Finally, CallShaper beats the competition on compliance, retaining easy-to-access compliance information at no charge for seven years – five years longer than the two years required by TCPA.
View Top Employees from CallShaperWebsite | https://www.callshaper.com |
Revenue | $13 million |
Employees | 10 (10 on RocketReach) |
Founded | 2012 |
Address | 5009 Honeygo Center Dr, Perry Hall, Maryland 21128, US |
Phone | (888) 276-1370 |
Technologies |
JavaScript,
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PHP
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Industry | Telecommunications, Cable & Satellite, Information Technology, Call Center Software, Robotics, Predictive Dialer, Hardware, Software As A Service, Science and Engineering, Reporting, Software |
Competitors | CallTools.com, ChaseData Corporation, Voicent, Wilson Entertainment, LLC |
SIC | SIC Code 73 Companies, SIC Code 738 Companies |
NAICS | NAICS Code 561 Companies, NAICS Code 56 Companies |
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The CallShaper annual revenue was $13 million in 2024.
Denise Hogarth is the COO of CallShaper.
10 people are employed at CallShaper.
CallShaper is based in Perry Hall, Maryland.
The NAICS codes for CallShaper are [561, 56].
The SIC codes for CallShaper are [73, 738].