CallFinder® is a leading provider of cloud-based speech analytics and call scoring technology that is powerful, affordable, and easy to use. It enables small and medium size businesses to improve agent performance, automate quality monitoring, and provide a superior customer experience. We deliver our highly scalable technology across a wide range of industries including retail & wholesale, healthcare, travel, finance and banking, collections, insurance, manufacturing, utilities, education, and more. CallFinder automatically exposes and reports on agent performance and compliance rates (both script and regulatory) while extracting vital intelligence from 100% of your customer interactions. You’ll gain automatic insights into customer call reasons, as well as capture business insights to help you improve your compliance rates, call handling operations, agent performance, and drive more revenue-generating call outcomes. CallFinder delivers: • Management visibility into 100% of agent/member conversations. • Immediate identification of non-compliant agents. • Usage-based pricing to fit your budget. • Easy to use Software as a Service (SaaS) solution. • Expert ongoing client support with your assigned CallFinder Analyst. CallFinder is a division of 800 Response Marketing LLC, a well-established provider of communications solutions which for three decades has enabled businesses to boost and optimize advertising response rates through specialized telecommunications services such as vanity and shared toll-free services and as well as real-time analytics tools.
View Top Employees from CallFinder Speech AnalyticsWebsite | http://www.mycallfinder.com/ |
Revenue | $5 million |
Employees | 30 (19 on RocketReach) |
Founded | 1990 |
Address | 38 Eastwood Drive Suite 401, South Burlington, Vermont 05403, US |
Phone | (800) 639-1700 |
Technologies |
JavaScript,
HTML,
PHP
+23 more
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Industry | Software Development, Telephony & Wireless, Telecommunications |
Web Rank | 5 Million |
Keywords | Callfinder, Callfinder Software, Call Center Quality |
SIC | SIC Code 73 Companies, SIC Code 737 Companies |
NAICS | NAICS Code 5179 Companies, NAICS Code 51791 Companies, NAICS Code 51 Companies, NAICS Code 517 Companies |
Looking for a particular CallFinder Speech Analytics employee's phone or email?
The CallFinder Speech Analytics annual revenue was $5 million in 2024.
Kathy Rossner is the Vice President of Sales of CallFinder Speech Analytics.
19 people are employed at CallFinder Speech Analytics.
CallFinder Speech Analytics is based in South Burlington, Vermont.
The NAICS codes for CallFinder Speech Analytics are [5179, 51791, 51, 517].
The SIC codes for CallFinder Speech Analytics are [73, 737].