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Bruce Pollock Location
United States
Bruce Pollock Work
Value Principal @ (October 2020 - Present)
Principal @ Bruce Pollock Strategies (September 2019 - September 2020)
Vice-President and Executive Business Partner @ (May 2018 - August 2019)
Vice-President, Strategic Growth and Planning @ (April 2009 - November 2017)
Vice President, CX Products and Professional Services @ (September 2005 - March 2009)
Director, Strategic Technology Solutions @ (January 2003 - September 2005)
Customer Experience Management Consultant @ (May 2001 - December 2002)
Co-Founder @ Voci Speech (November 1998 - April 2001)
Bruce Pollock Education
Karrass Effective Negotiating Seminars - Karrass Ltd. - Santa Monica, CA
Business Negotiation
Ivey Business School at Western University
MBA (MBA)
The University of British Columbia
BA (BA, Political Science)
Northwestern University
Executive Education Program (Executive Education Program)
Bruce Pollock Skills
IVR
SaaS
Call Center
Customer Experience
Telecommunications
Cloud Computing
Product Management
Business Development
Unified Communications
Telemarketing
Speech Recognition
Self Service
Professional Services
Analytics
Vendor Management
Leadership
Call Centers
Business Strategy
Management
Mobile Devices
B2B
Enterprise Software
Strategic Partnerships
CRM
Competitive Analysis
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Contact Centers
Marketing
Analyst Relations
Strategic Planning
Sales
Strategic Growth
Outsourcing
Change Management
Human Resources
Offshoring
Planning
Customer Relationship Management Crm
Software as a Service Saas
Software as a Service
Customer Relationship Management
Bruce Pollock Summary
Bruce Pollock, based in United States, is currently a Value Principal at NICE. Bruce Pollock brings experience from previous roles at Bruce Pollock Strategies, Teleperformance and West Corporation. Bruce Pollock holds a Business Negotiation @ Karrass Effective Negotiating Seminars - Karrass Ltd. - Santa Monica, CA. With a robust skill set that includes IVR, SaaS, Call Center, Customer Experience, Telecommunications and more. Bruce Pollock has 2 emails and 1 mobile phone numbers on RocketReach.
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