Brian Briggs Email & Phone Number
Vice President, Call Center Operations @ Carenet Health
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Brian Briggs Location
- Kansas City, MO, US
Brian Briggs Work
- Vice President, Call Center Operations @ (September 2020 - Present)
- Director, Global Operations @ Tek-Experts (February 2018 - October 2018)
- Vice President, Operations @ (May 2016 - May 2017)
- Senior Director of Operations @ (September 2015 - April 2016)
- Executive Vice President - Execution and Delivery @ (February 2012 - December 2014)
- Senior Vice President - Execution and Delivery @ (April 2011 - February 2012)
- Vice President, Operations @ (March 2005 - April 2011)
- Director, International Operations @ (September 2004 - March 2005)
- Site Director @ (February 2003 - August 2004)
- Vice President, Client Services @ (October 2002 - February 2003)
- Director, Client Solutions @ (February 2000 - October 2002)
- Director, Recovery Operations and Business Initiatives @ (October 1997 - February 2000)
- Manager - Credit and Collections @ (October 1996 - October 1997)
- Manager, Cable Operations @ (April 1989 - October 1996)
- Systems Analyst - Credit @ Western Auto Supply Company (May 1982 - April 1989)
- Director, Client Services @ (May 2015 - September 2015)
Brian Briggs Education
- William Jewell College
Bachelor of Science (BS) (Economics)
1982-1986 - University of Central Missouri 1981-1982
Brian Briggs Skills
- Call Centers
- Operations Management
- Outsourcing
- Process Improvement
- Start-ups
- Team Building
- Leadership
- Performance Management
- Quality Management
- Change Management
- Customer Satisfaction
- Management
- Sales
- Customer Experience
- Training
- Human Resources
- Vendor Management
- Mergers & Acquisitions
- CRM
- Customer Retention
- Team Leadership
- Cross-functional Team Leadership
- Program Management
- Account Management
- Telecommunications
- Customer Service
- Strategic Planning
- Strategy
- Business Process Improvement
- BPO
- Workforce Management
- Coaching
- Project Management
- Business Development
- Lead Generation
- Team Management
- Strategic Partnerships
- Recruiting
- Contact Centers
- Analytics
- Leadership Development
- Enterprise Software
- New Business Development
- Executive Management
- Sales Management
- P&L Management
- Professional Services
- Sales Operations
- Service Delivery
- Customer Acquisition
- Cross Functional Team
- Start Ups
- Cross Functional Team Leadership
- Business Process
- Mergers and Acquisitions
Brian Briggs Summary
- Brian Briggs, based in Kansas City, MO, US, is currently a Vice President, Call Center Operations at Carenet Health. Brian Briggs brings experience from previous roles at Tek-Experts, Pole To Win International, arvato and ACCENT Marketing. Brian Briggs holds a 1982 - 1986 Bachelor of Science (BS) in Economics @ William Jewell College. With a robust skill set that includes Call Centers, Operations Management, Outsourcing, Process Improvement, Start-ups and more. Brian Briggs has 1 emails and 1 mobile phone numbers on RocketReach.
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