Brian Briggs Email & Phone Number
Vice President, Call Center Operations @ Carenet Health
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Brian Briggs Location
- Kansas City, MO, US
Brian Briggs Work
- 2020 -now Vice President, Call Center Operations @
- 2018 -2018 Director, Global Operations @ Tek-Experts
- 2016 -2017 Vice President, Operations @
- 2015 -2016 Senior Director of Operations @
- 2015 -2015 Director, Client Services @
- 2012 -2014 Executive Vice President - Execution and Delivery @
- 2011 -2012 Senior Vice President - Execution and Delivery @
- 2005 -2011 Vice President, Operations @
- 2004 -2005 Director, International Operations @
- 2003 -2004 Site Director @
- 2002 -2003 Vice President, Client Services @
- 2000 -2002 Director, Client Solutions @
- 1997 -2000 Director, Recovery Operations and Business Initiatives @
- 1996 -1997 Manager - Credit and Collections @
- 1989 -1996 Manager, Cable Operations @
- 1982 -1989 Systems Analyst - Credit @ Western Auto Supply Company
Brian Briggs Education
- William Jewell College
Bachelor of Science (BS) (Economics)
1982-1986 - University of Central Missouri 1981-1982
Brian Briggs Skills
- Call Centers
- Operations Management
- Outsourcing
- Process Improvement
- Start-ups
- Team Building
- Leadership
- Performance Management
- Quality Management
- Change Management
- Customer Satisfaction
- Management
- Sales
- Customer Experience
- Training
- Human Resources
- Vendor Management
- Mergers & Acquisitions
- CRM
- Customer Retention
- Team Leadership
- Cross-functional Team Leadership
- Program Management
- Account Management
- Telecommunications
- Customer Service
- Strategic Planning
- Strategy
- Business Process Improvement
- BPO
- Workforce Management
- Coaching
- Project Management
- Business Development
- Lead Generation
- Team Management
- Strategic Partnerships
- Recruiting
- Contact Centers
- Analytics
- Leadership Development
- Enterprise Software
- New Business Development
- Executive Management
- Sales Management
- P&L Management
- Professional Services
- Sales Operations
- Service Delivery
- Customer Acquisition
- Cross Functional Team
- Start Ups
- Cross Functional Team Leadership
- Business Process
- Mergers and Acquisitions
Brian Briggs Summary
- Brian Briggs, based in Kansas City, MO, US, is currently a Vice President, Call Center Operations at Carenet Health. Brian Briggs brings experience from previous roles at Tek-Experts, Pole To Win International, arvato and iPacesetters. Brian Briggs holds a 1982 - 1986 Bachelor of Science (BS) in Economics @ William Jewell College. With a robust skill set that includes Call Centers, Operations Management, Outsourcing, Process Improvement, Start-ups and more. Brian Briggs has 2 emails and 1 mobile phone numbers on RocketReach.
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