2024 -2025 WW Principal, CXE-Customer Experience PDS: Industry and Partners COE @
2022 -2024 Principal PDM, CX Transformation, GSI, ITO: GBITS Specialist Group @
2021 -2022 Global Lead - Amazon Connect Center of Excellence (COE) @
2020 -2022 Sales Director | Amazon Connect Center of Excellence (COE) @
2017 -2020 Sales Director | Odigo @
2015 -2017 Senior Account Executive @
now IVR Manager and Team Leader @
2013 -2015 Business Development Manager @
now Barrister's Clerk @ 3 Serjeants' Inn
2011 -2013 Business Development Manager @
2010 -2011 Director of Operations @
now European Product Manager @
2006 -2010 Technical Operations Manager @
now IVR Manager and Team Leader @
2005 -2008 HM Forces @
2005 -2006 International Consulting: Sales and Operations @ Various
2004 -2005 IT Manager @
2003 -2004 European Product Manager @
2001 -2003 IVR Manager and Team Leader @
1998 -2001 IVR Manager and Team Leader @
1990 -1993 Barrister's Clerk @ 3 Serjeants' Inn
Bobby Abedeen Education
Goldsmiths, University of London 1997-1998
King's College London
(Classical Studies, English Literature)
1994-1997
The Haberdashers' Aske's Boys' School 1992-1994
Holland Park School 1987-1992
Bobby Abedeen Skills
Strategy
Management
Telecommunications
Business Development
Program Management
Cloud Computing
Contact Centers
Service Delivery
Account Management
Project Management
Call Centers
Customer Experience
CRM
Change Management
ITIL
PRINCE2
Solution Selling
Outsourcing
Managed Services
Strategic Planning
Customer Relations
Business Intelligence
VoIP
Business Analysis
Contact Centre
Social Media
IT Operations
Operations Management
Incident Management
Local Government
Contract Management
Operational Planning
Team Leadership
Leadership
Customer Service
Team Management
Strategic Partnerships
Client Relationship Building
Lead Generation
Leadership Development
Developing Client Relationships
Business Alliances
Developing New Markets
New Business Development
Outstanding Customer Service
Partner Management
Innovative Problem Solver
Developing Staff
CCaaS
Go-to-market Strategy
Development
Genesys
Tender Response
Sales
Operations
Tender Management
SQL
Business Strategy
Go to Market Strategy
Bobby Abedeen Summary
Bobby Abedeen, based in London, GB, is currently a VP - Global Partner Sales at Joulica. Bobby Abedeen brings experience from previous roles at Civilitary and Amazon Web Services (AWS). Bobby Abedeen holds a 1997 - 1998 Goldsmiths, University of London. With a robust skill set that includes Strategy, Management, Telecommunications, Business Development, Program Management and more. Bobby Abedeen has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Bobby Abedeen?
Find contact details for 700 million professionals.