Astute Solutions Information

Astute Solutions builds the world’s smartest consumer engagement software. We have over 20 years of experience helping leading consumer brands deliver loyalty-building consumer service. Our award-winning CRM, knowledge management, and customer interaction solutions help companies: - Improve the level of customer understanding and engagement - Empower customers, agents, employees, and partners with access to the right information at the right time - Resolve customer issues with unprecedented efficiency and accuracy - Improve employee knowledge, productivity and satisfaction while minimizing training time and costs - Adapt and respond to changing regulations, business needs and customer preferences - Capture "voice of the customer" insights that drive product and process improvements, more effective marketing, and increased revenue