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Anne Hampton Location
Fort Lauderdale, FL, US
Anne Hampton Work
Client Solutions Director @ (October 2018 - Present)
Digital Transformation and Customer Engagement Strategist @ (October 2014 - October 2018)
Client Principal - Avaya Professional Services @ (October 2013 - September 2014)
Contact Center Application Specialist @ (October 2000 - September 2013)
Senior Call Center Specialist @ Lucent Technologies (January 1996 - January 2000)
Strategic and Emerging Tech Call Center Specialist @ (January 1991 - January 1996)
Strategic Account Executive-Hospitality Industry Consultant @ (February 1982 - January 1991)
Anne Hampton Education
Design Thinking Practitioner
Indiana University Bloomington
Bachelor of Science (Kelley School of Business)
Certified Customer Experience Professional
University of Miami MBA
Master of Business Administration (M.B.A.) (Business)
Anne Hampton Skills
Customer Experience Management
Customer Engagement
Contact Centers
Avaya
Telephony
IVR
Managed Services
VoIP
CTI
Telecommunications
Solution Selling
Call Logging
Call Center
Channel
Self-Service Solutions
Business Analytics
Mobile Applications
Workforce Management
Customer Satisfaction
Call Centers
Avaya Technologies
Team Leadership
Sales Process
Leadership
Sales
Unified Communications
Professional Services
Customer Experience
Channel Partners
Cloud Computing
Self Service Solutions
Anne Hampton Summary
Anne Hampton, based in Fort Lauderdale, FL, US, is currently a Client Solutions Director at Avaya. Anne Hampton brings experience from previous roles at Avaya and Lucent Technologies. Anne Hampton holds a Design Thinking Practitioner. With a robust skill set that includes Customer Experience Management, Customer Engagement, Contact Centers, Avaya, Telephony and more. Anne Hampton has 1 emails and 1 mobile phone numbers on RocketReach.
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