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Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth. That’s why Alida created its Total Experience Management Platform; a comprehensive CX solution powered by a highly-engaged, verified, always-on community of your most engaged customers that fuels sustainable business impact. With Alida, innovative companies like HBOMax, Adobe, Lululemon and LinkedIn can anticipate their customers' ever-evolving needs to make better decisions, build long-term relationships, and grow businesses that stand the test of time. Over 176 million people globally have used Alida's Total Experience platform to inform over 60,000 customer experience initiatives. Join us on our mission to put truth into action at www.alida.com and @alidaTXM.

Alida Questions

The Alida annual revenue was $73.3 million in 2026.

Efrem Ainsley is the CEO of Alida.

213 people are employed at Alida.

Alida is based in Toronto, Ontario.

The NAICS codes for Alida are [541, 541511, 54, 51, 5415, 54151, 518].

The SIC codes for Alida are [73, 737].

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