AirHelp Technology Stack

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Amazon SES is an outbound-only email-sending service built on the reliable and scalable infrastructure.

Asana is a task & project management solution for teams. Asana users can share, plan, organize & track the progress of the tasks that each member is working on. 

Bing Ads provides pay per click advertising on both the Bing and Yahoo! search engines.

BrandVerity provides brand protection and monitoring tools for paid search, marketing compliance, and brand compliance.

Buffer helps users manage multiple social media accounts at once as well as quickly schedule content from anywhere on the web, collaborate with team members, and analyze rich statistics on how posts perform.

Amazon Machine Learning is a service that allows to develop predictive applications by using algorithms, mathematical models based on the user's data.

Amazon Redshift is a fast, fully managed, petabyte-scale data warehouse

ContentKing provides digital marketing agencies, eCommerce businesses, and other online organizations with real-time SEO auditing and change tracking to improve & maintain search engine visibility. The solution helps users to spot unexpected changes and issues before search engines and visitors do.

Kibana is an open source data visualization platform.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

BigQuery is a fully-managed, serverless data warehouse that enables scalable analysis over petabytes of data.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Amazon WorkMail is a secure, managed business email and calendar service.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

Google Cloud Platform is a suite of cloud computing services that enables developers to build, deploy, and scale applications, websites, and services on the same infrastructure as Google.

Terraform is a tool for building, changing, and versioning infrastructure safely and efficiently.

Ubuntu is a Debian-based Linux operating system and distribution for PCs, smartphones and network servers.

VMware, Inc. is a compute, cloud, mobility, networking, and security infrastructure software to businesses in the united states and internationally.

Ambition is an AI-driven sales management platform that empowers sales leaders to build transparent, accountable, and inspired organizations

Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

Lattice is a predictive analytics and sales enablement software that fully integrates with their CRM to identify upsell and cross sell prospects within their sales database. Lattice assesses vast amounts of trends and data analytics from within their CRM to compile valuable future insights and sales predictions that help to client to identify new revenue stream.

AMP is a way to build web pages for static content that render fast.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

DataGrip is an integrated development environment (IDE) for database developers that provides a query console, schema navigation, explain plans, smart code completion, real-time analysis and quick fixes, refactorings, version control integration, and other features.

Elastic Cloud is a family of ElasticSearch SaaS offerings including hosted Elasticsearch, hosted app search, and hosted site search that makes it easy to deploy, operate, and scale Elastic products and solutions in the cloud.

Elasticsearch is a search server based on Lucene that provides a distributed, multitenant-capable full-text search engine.

ELK stack provides centralized logging in order to identify problems with servers or applications and allows to search all the logs in a single place.

A framework for creating web applications.

Asana for G Suite is a powerful project management application for managing group projects.

SkypeTime is a Work time and Security monitoring system based on Office 365, Skype for Business, Active Directory

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

Docker Cloud allows IT Ops team to deploy & manage Dockerized applications, from single container apps to distributed microservices stacks to any infrastructure.

Filebeat helps you keep the simple things simple by offering a lightweight way to forward and centralize logs and files.

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

Google Cloud Build is a CI/CD service that executes builds on Google Cloud Platform infrastructure.

Google Kubernetes Engine is a powerful cluster manager and orchestration system for running your Docker containers. Set up a cluster in minutes.

Jenkins is an open source automation server written in Java. Jenkins helps to automate the non-human part of the software development process, with continuous integration and facilitating technical aspects of continuous delivery. It is a server-based system that runs in servlet containers such as Apache Tomcat.

Campaign Monitor creates pixel-perfect designs with the drag-and-drop tools and uses powerful automation workflows to send relevant and personalized emails.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

MailChimp list management features help users organize and target their list for sending. They automatically remove bounce backs and unsubscribes from their list.

Mailgun is an email automation service offering a complete cloud-based email service for sending, receiving & tracking email sent through user websites & apps.

Mandrill is a scalable and affordable email infrastructure service, with all the marketing friendly analytics tools they come to expect from MailChimp.

Chef is IT automation, configuration management and software delivery for organizations of all sizes whether in the cloud or on-premises.

Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

New Relic is used to monitor customer's entire system, including applications, servers, browsers, and network. An ecosystem of plugins let clients monitor customers entire stack.

Salesforce Heroku is part of the Salesforce Platform, enabling enterprises to store and leverage customer data in Salesforce for full-cycle CRM engagement.

Sisense drag and drop user interface and eye grabbing visualization options lies a technology that forever changes the world of business analytics software. By removing limitations to data size and performance imposed by in memory and relational databases, Sisense enables any business to deliver interactive terabyte scale analytics.

Tableau Software is a business intelligence and analytics solution that offers a range of integrated products to help users visualize and understand their data.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

TRUSTe is a data privacy management solution enabling businesses to collect and use customer data from web, mobile and advertising channels.

Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Facebooks mission is to give people the power to build community and bring the world closer together. People use Facebook to stay connected with friends and family, to discover whats going on in the world, and to share and express what matters to them.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Intercom, Inc. is the engages in wholesale, distribution, and manufacturing of long-distance prepaid calling cards and prepaid wireless products.

Iterable is a growth marketing and user engagement platform. B2C marketers use Iterable to send the right messages to the right devices, at the right time.

LiveChat is to Loved worldwide Used by over 24,000 companies delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars.

Easy PDF is a free online PDF conversion tool that can convert files from and to PDF.

Google Sheets is a spreadsheet program for data analysis.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Collaborative interface design tool.

Google Docs is an online word processor that lets client create and format text documents and collaborate with other people in real time.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

InVision is the Digital Product Design platform used to make the world’s best customer experiences.

Mirror is a financial contracts platform that provides hedging instruments to OTC markets.

Payoneer is a cross-border payments platform available in over 200 countries and 150 currencies, with multiple payout options.

PayPal is a global eCommerce platform for buyers & sellers. PayPal allows payments & money transfers to be made securely via email, phone, text message or Skype.

Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital receipts, inventory and reports

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.