Adaptive Technical Information

Adaptive is a managed IT services provider and Managed Security Service Provider (MSSP) based in Burnaby, BC. We serve small and medium businesses across Greater Vancouver, the BC Interior, Alberta, and Ontario. We handle everything your business needs from technology — and nothing you don't. 24/7 monitoring, unlimited support, cybersecurity, Microsoft 365, cloud services, IT consulting, and projects. One team, one invoice, one fixed monthly fee. No lock-in contracts. No surprise bills. No auto-attendants. We're not generalists. We've spent 19 years building deep expertise in healthcare, non-profit and social services, legal, accounting, and insurance. That means we already understand your compliance requirements, your workflows, and your industry-specific tools before we walk through the door. What we do: Managed IT Services — 24/7 monitoring, unlimited helpdesk, patching, backups, on-site and remote support, vendor management, and reporting. Everything included. Cybersecurity — Endpoint detection and response, email security, firewall management, security awareness training, MFA deployment, incident response, and cyber insurance readiness. We're an MSSP — security isn't an add-on, it's core to what we do. Microsoft 365 — Deployment, migration, SharePoint, Teams, Exchange Online, Intune, licensing advisory, and Microsoft Copilot. We're a Microsoft Gold Partner and we're actively deploying Copilot for clients right now. Cloud Services — Azure infrastructure, cloud migration, hybrid cloud, backup and disaster recovery, cost optimization, and cloud security. We also support AWS and Google Cloud workloads. IT Consulting — Technology roadmaps, assessments, project planning, vendor evaluation, compliance guidance, and budget planning. Formal 1-3 year IT strategies tailored to your industry. The numbers: 4,000+ users managed across 100+ organizations. BBB A+ rated. Founded 2006. Microsoft Gold Partner. Fortinet partner.