Zendesk uses 550 technologies like Accredible, Acumen, and Ada chatbot. View Zendesk's complete Tech Stack.
Zendesk HR Technology
Accredible is the new digital credential standard for the online learning age.
Adobe Captivate is an authoring tool that is used for creating elearning content such as software demonstrations, software simulations, branched scenarios, and randomized quizzes in Small Web Formats .It can also convert Adobe Captivate-generated file formats (.swf) to digital MP4 (.mp4) formats which can be played with media players or uploaded to video hosting websites. For software simulations, Captivate can use left or right mouse clicks, key presses and rollover images.
ADP Workforce Now is a web-based human resources application designed especially for midsize businesses. This app gathers and automates company's HR processes into a single dashboard.
Bunch is a team success platform that helps high-growth companies hire people who fit their team and culture. Translate culture into growth.
Coursera offers personalized learning and development programs for businesses of all sizes.
Mobile BI Platform for Decision Makers.
The DiSC profile, published by Wiley, is a non-judgmental tool used for discussion of people's behavioral difference.
Zendesk Finance And Accounting Technology
Apptivo Expense Reports is a simple expense management solution available on the web and iOS/Android.
Apptivo Invoices App allows users to generate professional invoices automatically and easily import any relevant information directly from other Apptivo Apps (such as Customers App, Orders App, Items App, Projects App, etc). Once the invoices is created it can be sent to customers directly through email or client can print it out to either mail.
Apttus is a SaaS application provider, renders enterprise class applications for end to end management of business functions.
BlackLine offers quick-to-implement, scalable and easy-to-use applications that automate the financial close and other accounting processes.
Bonsai provides bulletproof freelance work contract templates, simple e-signing, and payment escrow for creative freelancers like designers.
Braintree Payment Solutions is an online payment gateway that allows customers to process secure eCommerce transactions on mobile platforms and desktop. The Braintree Payment application is available in 40 countries around the world and caters for all major currencies.
Cheddar provides a robust billing api that allows user to track usage and customer activity in real time. Send customer invoices, track and manage billing.
Zendesk Collaboration Technology
Ada is a computer software company that features a chatbot-based platform that helps enterprise businesses to automate customer experience.
Adobe Photoshop is an advanced graphics manipulation and editing software used for image editing, graphics design and digital art.
Airtable is a mobile friendly organization & collaboration platform designed to provide any sized team with the tools to create easy-to-use & flexible workflows.
Apptivo is a cloud collaboration software that helps organizations manage projects from start to finish, and allows employees at different levels to provide input throughout the process. Customers will find that their approach to project management streamlines their work-flow by integrating with nearly every aspect of their business.
Asana is a task & project management solution for teams. Asana users can share, plan, organize & track the progress of the tasks that each member is working on.
Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.
Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts.
Basecamp is a project management and daily task tracking application suitable for use by teams of all sizes, from freelancers and SMBs to large enterprises.
Zendesk Customer Management Technology
Ada's AI-powered platform enables enterprise businesses around the world to automate incredible customer service that saves time, reduces cost, and improves the customer experience.
Airbnb is an online marketplace for people to list, discover, and book accommodations through the internet.
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for businesses to deliver better customer service.
Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.
AzureDesk is an online customer service software and support ticket help desk application for small business and fast-growing companies.
Bevy is community events software platform helping companies to build, grow and scale their communities.
Camtasia by TechSmith is a software suite for screencasting and video tutorial creation.
Capterra is a free online marketplace vendor serving as an intermediary between buyers and technology vendors within the software industry.
Zendesk Marketing Technology
Adly offers tools for targeted engagement to drive social sales.
Adobe Marketing Cloud is an online marketing and website optimization software that integrates all online marketing platforms into the one dashboard.
Adoric is SaaS and enterprise service to achieve goals with intelligent popups
Allocadia is cloud software designed to make an organization’s marketing planning process more efficient and more strategic. Create, collaborate and share marketing plans that align with company priorities. Forecast the ROI from plans and predict revenue impact.
Amazon Athena is a serverless, interactive query service to query data and analyze big data in Amazon S3 using standard SQL.
Amazon SES is an outbound-only email-sending service built on the reliable and scalable infrastructure.
Zendesk Devops And Development Technology
Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.
Amazon CloudFront is a content delivery web service.
Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to facilitate web-scale computing for developers.
Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.
JIRA is a bug tracking, issue tracking and project management software from Atlassian.
AWS CloudFormation gives users an easy way to model a collection of related AWS and third-party resources, provision them quickly and consistently, and manage them throughout their lifecycles, by treating infrastructure as code.
AWS Managed Services automates common activities, such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure.
Zendesk Programming Languages And Frameworks Technology
The Adobe AIR runtime enables developers to package the same code into native applications and games for Windows and Mac OS desktops
Cross-platform plugin plays animations, videos and sound files in .SWF format.
Amazon API Gateway is a fully managed service that makes it easy for developers to create, publish, maintain, monitor, and secure APIs at any scale.
Amazon Aurora is a MySQL and PostgreSQL-compatible relational database built for the cloud, that combines the performance and availability of traditional enterprise databases with the simplicity and cost-effectiveness of open source databases.
Amazon DynamoDB is a flexible NoSQL database service.
ElastiCache is a web service that makes it easy to deploy, operate, and scale an in-memory cache in the cloud.
Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.
Amazon SNS enables businesses to send messages or notifications directly to users with SMS text messages to over 200 countries, mobile push on Apple, Android, and other platforms or email (SMTP).
Zendesk Business Intelligence And Analytics Technology
Adobe Analytics is an analytics solution for applying real-time analytics and detailed segmentation across all of your marketing channels.
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.
Alexa is a competitor intelligence and website analytics software that provides actionable SEO insights based on a sample of data from the web. Alexa enables users to view audience demographics, engagement, traffic trends, keyword research, traffic sources, and website comparisons.
Amazon Elastic MapReduce is a web service that makes it easy to quickly process vast amounts of data.
Amazon Forecast is a fully managed, machine learning service by AWS, designed to help users produce highly accurate forecasts from time-series data.
Amazon Machine Learning is a service that allows to develop predictive applications by using algorithms, mathematical models based on the user's data.
Amazon Redshift is a fast, fully managed, petabyte-scale data warehouse
Amazon SageMaker is a cloud machine-learning platform that enables developers to create, train, and deploy machine-learning models in the cloud and on embedded systems and edge-devices.
Zendesk Product And Design Technology
Adobe Illustrator is a vector graphics editor.
Adobe Photoshop is a webtop application for editing images and photos online.
Clarizen One is enterprise project and portfolio management software that helps you get work done.
My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.
Squarespace is a SaaS-based Content Management System (CMS) offering a website builder, blogging platform and hosting service.
Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.
Zendesk IT Management Technology
Algolia is the search & discovery API for websites and mobile apps. they help the most innovative companies across e-commerce, media and SaaS industries create powerful, relevant and scalable discovery experiences for their users.
Amazon Aurora Serverless is an on-demand, auto-scaling configuration for Amazon Aurora. It enables businesses to run database in the cloud without managing any database capacity. It automatically starts up, shuts down, and scales capacity up or down based on business application's needs.
Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of application. With Amazon Kinesis, businesses can ingest real-time data such as video, audio, application logs, website clickstreams, and IoT telemetry data for machine learning, analytics, and other applications.
Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables developers to decouple and scale microservices, distributed systems, and serverless applications.
AWS Data Pipeline is a web service that helps users reliably process and move data between different AWS compute and storage services, as well as on-premises data sources, at specified intervals.
Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.
Box is a modern content management platform that transforms how organizations work and collaborate to achieve results faster.
Chef is IT automation, configuration management and software delivery for organizations of all sizes whether in the cloud or on-premises.
Zendesk Platform And Storage Technology
Amazon Batch is a fully managed batch processing service offered by AWS. It enables developers, engineers, and scientists to easily and efficiently run hundereds of thousands of batch computing jobs on AWS.
Amazon Drive, formerly known as Amazon Cloud Drive, is a cloud storage application managed by Amazon. The service offers secure cloud storage, file backup, file sharing, and photo printing services.
Cloud based storage systems by AWS.
Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.
Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.
Apple iOS is an advanced mobile operating system with its easy-to-use interface, amazing features, and rock solid stability, iOS is the foundation of iPhone.
AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.
AWS Organizations allows users to create groups of AWS accounts that you can use to more easily manage security and automation settings.
Zendesk Sales Technology
Ambition is an AI-driven sales management platform that empowers sales leaders to build transparent, accountable, and inspired organizations
Base is a CRM software focused on empowering sales teams to win more deals. By automating tasks, data capture and analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.
Bynder Orbit is a creative digital file management, sharing, & secure transfer solution, with customizable branded portals, AI-powered search, & more.
Clari is a sales execution & forecasting solution which uses artificial intelligence (AI) to enable forecasting, pipeline & opportunity management, and more.
Clearbit develops a suite of business intelligence APIs for modern day firms.
Zendesk Productivity And Operations Technology
Articulate 360 is a subscription based e-learning platform that has everything course creators need for e-learning development.
DocuSign is a secure, web-based Digital Transaction Management (DTM) platform and eSignature solution.Â
Easy PDF is a free online PDF conversion tool that can convert files from and to PDF.
Examity is an online proctoring solution that gives students the flexibility to take exams remotely.
Google Groups is a service that provides discussion groups for people sharing common interests. Groups such as project teams, departments, or classmates can communicate and collaborate using Google Groups.
Google Sheets is a spreadsheet program for data analysis.
Impartner is a Partner Relationship Management solution, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels.
Zendesk Communications Technology
Blue Jeans enables co-workers, customers and partners to connect over video from multiple devices and platforms.
Campaign Manager is flexible, resilient, and secure, Upaknees Campaign Manager is a low cost and feature-rich online communications platform, boasting one of the best deliverability rates in the industry. Their intuitive and comprehensive platform allows client to create and send professionally designed email campaigns, segment contact lists, test campaigns, track customer.
ConnectWise Control is a collaborate, hold training sessions, provide project updates & speak with customers with ConnectWise Control remote meeting & presentation.
Curata provides a content marketing platform that enables marketers to grow leads and revenue with content, including: curation to fuel content engines; editorial calendar and workflow to optimize content creation; and analytics to learn what works and to drive decisions.
Zendesk IT Security Technology
Auth0 is a set of unified APIs and tools that instantly enables single sign-on and user management for all your applications.
AWS Secrets Manager helps protect secrets needed to access applications, services, and IT resources.
AWS Single Sign-On (AWS SSO) is a cloud service that allows you to grant users access to AWS resources, such as Amazon EC2 instances, across multiple AWS accounts.
BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms. By leveraging open APIs, BetterCloud securely connects with their data at its source, providing maximum control without requiring any cumbersome setup.
Campaign Monitor is the leading provider of professional grade email marketing and automation software for growing businesses.
Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.
HackerOne provides a platform designed to streamline vulnerability coordination and bug bounty program by enlisting hackers.
McAfee cloud security software offers a scalable solution for IT teams in small and medium-sized companies. McAfee offer a number of SaaS products that provide desktop, email and web security for small businesses. Some of the McAfee for Small Business security products include: McAfee Email Protection, McAfee Web Protection, McAfee Total Protection.
Zendesk Computer Networks Technology
AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.
Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all traffic routed through its intelligent global network, which gets smarter with each new site added.
Infoblox focuses on managing and identifying devices connected to networks specifically for the Domain Name System, Dynamic Host Configuration Protocol, and IP address management.
Juniper helps design, develop, and sells network products and services worldwide.
Zendesk Operations Management Technology
BlueCherry is an ERP (enterprise resource planning) & PLM (product lifecycle management) solution which provides fashion & lifestyle brands with a suite of tools including omni-channel planning, manufacturing, shop floor control, logistics management, and more.
Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile development teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board.
productboard is a product management solution that helps product managers capture problems, organize feature ideas, plan releases & share interactive roadmaps.
Zendesk Testing And QA Technology
Cypress.io is an end-to-end Javascript​ testing framework.
Mocking framework for unit tests in Java.
Optimizely is the world's leading experimentation platform, enabling businesses to deliver continuous experimentation and personalization.
PageSpeed tool analyzes and optimizes the site following web best practices.
RankScience is a continuous optimisation​ platform that improves the website SEO through automatic A/B testing and data science.
Sauce Labs provides the worlds largest continuous testing cloud for web and mobile applications. Sauce Labs enables modern development teams to deliver apps faster, improve quality and increase efficiency by providing development and quality teams with instant access to the test coverage, scalability, and analytics they need to deliver a flawless digital experience.
Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.
TestFlight Beta Testing makes it easy to invite users to test your iOS, watchOS, and tvOS apps before you release them on the App Store.
Zendesk E-commerce Technology
Ecwid eCommerce shopping cart is a powerful, secure and easy-to-use online store solution.
Funnel is a cross channel advertising analytics, dashboard and reporting software. Funnel also writes cost data to Google Analytics.
Magento provides e-commerce software and platform solutions worldwide.
RapidAPI is an API marketplace that aids developers to connect directly to thousands of public APIs.
Founded in 2010, behavioral marketing company SaleCycle helps businesses create better customer journeys online.
ShipMonk is a multichannel order fulfillment services and inventory management software that enables companies to focus on achieving scalable growth.
Shopify is a commerce platform to help you build a secure and customizable ecommerce website for your brand.
Zendesk Health Tech Technology
GE Revolution is a line of CT scanners that delivers uncompromised image quality and clinical capabilities through the convergence of coverage, spatial resolution, temporal resolution and spectral imaging - all in one.
Top Zendesk Employees
-
Adrian McDermott
Chief Technology Officer at Zendesk
San Francisco, CA, US35+ -
Chris Donato
President and CRO at Zendesk
Madison, NJ, US15+ -
Jason Maynard
CTO, North America and Asia and Pacific at Zendesk
California, United States24 -
Julie Swinney
Chief Financial Officer at Zendesk
Chandler, AZ, US23 -
Lisa Kant
SVP Demand Generation and Field Marketing at Zendesk
San Francisco, CA, US35+ -
Teresa Haun
Vice President, Technology and CX Strategy at Zendesk
San Francisco, CA, US44 -
Ram Naidu
Vice President - Americas - Sales Engineering at Zendesk
San Francisco, CA, US24
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