Service Delivery Manager @ (February 2016 - Present)
Senior Technical Account Manager @ (May 2015 - February 2016)
Technical Account Manager @ (August 2014 - May 2015)
Technical Team Lead @ (May 2013 - August 2014)
Sr CaaS Systems Engineer @ (November 2011 - May 2013)
System Engineer @ (April 2010 - November 2011)
Grad Assistant - Network Engineer @ (August 2009 - July 2010)
Video Information System Technician @ (August 2006 - August 2009)
VIS Technician @ Video Information Systems (August 2006 - June 2009)
Student @ (January 2005 - January 2009)
Customer Service Associate @ (May 2008 - August 2008)
Customer Service Associate @ (May 2007 - August 2007)
Zack McDaniel Education
Center for Information and Communications Sciences
Bachelor of Science (Industry and Technology; Computer Technology option)
2009-2010
Ball State University
Masters (Information and Communication Sciences)
2005-2010
Ball State University
BS (Computer Technology)
2005-2009
Zack McDaniel Skills
Windows
Troubleshooting
Cloud Computing
Servers
Microsoft Office
Networking
Windows Server
Customer Service
Network Administration
Team Leadership
Windows 7
System Administration
Active Directory
Linux
VoIP
SQL
Infrastructure
Downtown
Pharmacy
Technician
Wireless
Horizon
Zack McDaniel Summary
Zack McDaniel, based in Indianapolis, IN, US, is currently a Technical Account Manager at Genesys. Zack McDaniel brings experience from previous roles at Interactive Intelligence. Zack McDaniel holds a 2009 - 2010 Bachelor of Science in Industry and Technology; Computer Technology option @ Center for Information and Communications Sciences. With a robust skill set that includes Windows, Troubleshooting, Cloud Computing, Servers, Microsoft Office and more. Zack McDaniel has 1 emails and 1 mobile phone numbers on RocketReach.
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