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Yvette Serrano Location
Orlando, FL, US
Yvette Serrano Work
STD Claims Manager II ADA Team @ (January 2014 - Present)
STD Claims Manager II ADA Team @ (June 2022 - Present)
LOA Case Manager(Remote) @ Reed Group (November 2018 - May 2024)
LOA Case Manager @ Reed Group (January 2015 - May 2024)
CSR II @ Reed Group (January 2015 - January 2016)
Absence Management CSR @ Aon (March 2014 - January 2015)
DVS CSR rep I @ (January 2014 - March 2014)
Customer Service Associate @ (June 2013 - January 2014)
Customer Service Rep. @ (October 2012 - June 2013)
Management Team Member @ (June 2007 - February 2012)
Yvette Serrano Education
Luis Munoz Marin
High School Diploma
2005-2006
Yvette Serrano Skills
Written Communication
Leave Administration
Clarity
Attention to Detail
Claims Processing
Claims
Relationship Building
Microsoft Word
Microsoft Excel
Disability Case Management
Critical Thinking
Return to Work
Computer Literacy
Confidentiality
Claims Management
Supervisory Skills
Client Services
Case Management
Management Consulting
Communication
Phone Etiquette
Operations Management
Team Building
Customer Satisfaction
Customer Service
Customer Experience
Time Management
Training
Management
Team Leadership
Teamwork
Recruiting
Process Improvement
Outlook
Performance Management
Leadership
Employee Benefits
Sales
Human Resources
Yvette Serrano Summary
Yvette Serrano, based in Orlando, FL, US, is currently a STD Claims Manager II ADA Team at Alight Solutions. Yvette Serrano brings experience from previous roles at Alight Solutions and Reed Group. Yvette Serrano holds a 2005 - 2006 High School Diploma @ Luis Munoz Marin. With a robust skill set that includes Written Communication, Leave Administration, Clarity, Attention to Detail, Claims Processing and more. Yvette Serrano has 3 emails and 2 mobile phone numbers on RocketReach.
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