Woveon is a conversational technology that can absorb and analyze billions of conversations to give an organisation unrivalled business intelligence to win in the market. Woveon helps enterprises take control of their conversations - to provide exceptional customer experience, audit for compliance and maximize revenue. By prioritizing customer inquiries with artificial intelligence and automating aspects such as complaint investigation and analysis, Woveon enables companies to strategically interact with customers and engage in effective courses of response. The technology pulls in conversations from any number of customer touchpoints like social, sms and livechat, and integrates with existing customer data systems such as CRMs, sales, marketing and legacy systems. The combined conversational, transactional and behavioral data is used to produce suggested responses and workflows to help resolve customer issues in real time. Through integrated channels and customer systems, businesses using Woveon are able to provide unique tailored experiences, allowing them to orchestrate seamless journeys through conversation.
View Top Employees from WoveonWebsite | https://www.woveon.com/ |
Revenue | $9 million |
Employees | 2 (2 on RocketReach) |
Founded | 2016 |
Address | 154 W 14th St, New York, New York 10011, US |
Phone | (646) 889-2155 |
Technologies |
JavaScript,
HTML,
PHP
+66 more
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Industry | Software, IT Services and IT Consulting, Software General, Artificial Intelligence, Data and Analytics, Science and Engineering, Collaboration, Customer Service, Data Integration, Information Technology, Data Storage, Hardware, Information Services, Machine Learning, Messaging, Internet Services, Messaging and Telecommunications, SaaS |
Competitors | Centriam, Pointillist, Revmetrix, Unscrambl, Inc, VOZIQ AI |
SIC | SIC Code 73 Companies, SIC Code 737 Companies |
NAICS | NAICS Code 51 Companies, NAICS Code 5112 Companies, NAICS Code 513 Companies, NAICS Code 511 Companies |
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The Woveon annual revenue was $9 million in 2024.
2 people are employed at Woveon.
Woveon is based in New York, New York.
The NAICS codes for Woveon are [51, 5112, 513, 511].
The SIC codes for Woveon are [73, 737].