William Sargent Email & Phone Number
Senior Sales Engineer BPO Americas @ NICE
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William Sargent Location
- Grand Island, NY, US
William Sargent Work
- 2024 -now Senior Sales Engineer BPO Americas @
- 2023 -2024 Senior Technical Sales Engineer @
- 2021 -2023 Manager, Presales Solution Consulting @
- 2016 -2021 Senior Business Consultant @
- 2012 -2016 Senior Project Manager @
- 2011 -2012 Senior Consultant @
- 2004 -2011 System Integration Engineer II @
- 2003 -2004 Predictive Dialer Analyst @ NCO FINANCIAL SYSTEMS, INC
- 2001 -2003 Systems Support Technician @ NCO Financial Systems, Inc.
- 1994 -2001 Sales Representative @ RIVER ISLE ASSOCIATES INC
William Sargent Education
- University at Buffalo School of Management, The State University of New York
MBA (Business)
2008-2010 - State University of New York College at Buffalo
Bachelor of Science (Health)
1999-2001 - Niagara County Community College ·
Associate of Applied Science (Liberal Arts)
1996-1999
William Sargent Skills
- Sales Engineering
- Direct Line Management
- ACIS - Proactive Contact
- Avaya
- Call Center
- Scheduling
- Coaching
- Disaster Recovery
- Mentoring
- Organizational Development
- Problem Solving
- Customer Relations
- Business Analysis
- Process Improvement
- Strategic Planning
- Change Management
- Business Process
- IVR
- Quality Assurance
- Leading Change
- Proactive self-starter
- High Availability
- Call Centers
- Customer Service
- Troubleshooting
- VoIP
- Data Center
- Technical Support
- Project Management
- Analysis
- Leadership
- Training
- Vendor Management
- Team Management
- Testing
- Telecommunications
- Customer Satisfaction
- Unified Communications
- Avaya Technologies
- Business Process Improvement
- Avaya Products
- Customer Relationship Management (CRM)
- Contact Centers
- Business Development
- Consulting
- Creative Problem Solving
- People Management
- Recruiting
- Business Relationship Management
- Sales Management
- Customer Relationship Management Crm
- System Integration
- Proactive Contact
- Acis
- Triage
- Voice Over Ip Voip
- Proactive Self Starter
- Customer Relationship Management
- Voice Over Ip
William Sargent Summary
- William Sargent, based in Grand Island, NY, US, is currently a Senior Sales Engineer BPO Americas at NICE. William Sargent brings experience from previous roles at LiveVox and Avaya. William Sargent holds a 2008 - 2010 MBA in Business @ University at Buffalo School of Management, The State University of New York. With a robust skill set that includes Sales Engineering, Direct Line Management, ACIS - Proactive Contact, Avaya, Call Center and more. William Sargent has 2 emails and 1 mobile phone numbers on RocketReach.
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