Qualtrics is the global leader in Experience Management. It helps organizations make sense of every signal across the experiences that matter most — customer, employee, patient, product, and brand — so they can act on what they learn before the moment passes.
Most companies track experience with disconnected tools. The organizations that win compete on it. The Qualtrics XM platform brings together listening, understanding, and action in one system: capturing signals across surveys, calls, digital touch points, and service interactions, and using AI-powered analytics to surface themes, sentiment, and risk in context while equipping teams, and AI-driven Experience Agents, to close the loop.
From retail and travel and hospitality to healthcare, financial services, and the public sector, global enterprises trust Qualtrics to turn insight into measurable outcomes: stronger loyalty, reduced churn, faster research, and more confident decisions.
In May 2026, under the leadership of CEO Jason Marynard, Qualtrics completed its acquisition of Press Ganey Forsta, bringing healthcare's most widely used experience measurement systems into the platform.
Qualtrics is co-headquartered in Provo, Utah, and Seattle, Washington, with dozens of offices located worldwide. We put our customers first, act with transparency, and combine human expertise with AI to deliver meaningful insights that drive better decisions.
UserTesting helps organizations create exceptional customer experiences by making it easy to gather fast, human insights at scale.
With the industry’s most powerful participant network, AI-powered analysis, and expert services, we help teams validate ideas, optimize experiences, and build customer-centric products—faster and with confidence.
From early concepts to live launches, UserTesting puts real human feedback at the heart of every decision. Whether you’re in research, product, design, marketing, or CX, our flexible platform supports moderated and unmoderated tests, live interviews, surveys, usability studies, card sorts, and more—all in one place.
Trusted by 3,000+ companies—including 75 of the Fortune 100—UserTesting delivers an average 6x ROI by helping teams reduce risk, accelerate time to market, and exceed customer expectations.
SurveySparrow is an AI-powered Customer Experience (CX) platform that turns customer feedback into clear, ready-to-use insights.
We bring feedback from surveys, social media, review sites, support conversations, call data, and operational systems into one place and transform it into insights that teams can act on immediately.
SurveySparrow connects those insights directly to daily operations, helping teams decide what to fix, improve, and build next, so feedback drives measurable results.
Instead of managing a feedback program, you build a continuous system that improves customer satisfaction, retention, and growth.
Want to see how SurveySparrow can strengthen your CX? Book a demo.