Which? Technology Stack

10to8 is a free Appointment Scheduler with Online Booking and Automated SMS & Email Messaging platform

Adobe Marketing Cloud provides comprehensive set of digital marketing solutions for all of your marketing needs.

Bazaarvoice Express is an affordable, enterprise-class customer review solution that makes sharing their insights simple.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

LiveChat is to Loved worldwide Used by over 24,000 companies delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars.

Market Force provides location-level customer experience management (CEM) solutions that help businesses protect their brand reputation.

Qualaroo is a customer feedback software that helps to gather and understand customer insights through targeted website surveys and analytics.

Salesforce Service Cloud is a comprehensive service management platform that enables organisations to work with customers and channel partners to provide excellent service efficiently.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Akamai Technologies, Inc. is an American content delivery network and cloud service provider. Akamai's content delivery network is one of the world largest distributed computing platforms, responsible for serving between 15% and 30% of all web traffic.

Amazon CloudFront is a content delivery web service.

Amazon CloudWatch is a monitoring service for AWS cloud resources and the applications you run on AWS.

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to facilitate web-scale computing for developers.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

AWS CloudFormation gives users an easy way to model a collection of related AWS and third-party resources, provision them quickly and consistently, and manage them throughout their lifecycles, by treating infrastructure as code.

AWS CodeBuild is a fully managed continuous integration service that compiles source code, runs tests, and produces software packages that are ready to deploy.

Business Catalyst is an all-in-one business website and online marketing solution, built for web designers.

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Amazon SES is an outbound-only email-sending service built on the reliable and scalable infrastructure.

Awin is a global affiliate network that brings together the Affiliate Window and Zanox networks.

Branch helps mobile apps grow with deep links that power referral systems, sharing links and invites with full attribution and analytics.

Keep track of online mentions of your brand and understand what makes people talk about your products 

BusinessWire offers press release distribution and regulatory disclosure services.

Adyen is a payment processing platform built for businesses within any sector, with tools for accepting payments in multiple formats and optimizing growth.

Boku is a mobile payments network providing mobile-enhanced payments in e-commerce and at physical point-of-sale.

CollectPlus is a wholly owned subsidiary of independent parcel carrier, Yodel.

GoSimpleTax is a simple bookkeeping software designed to help freelancers calculate & submit their self-assessment tax returns online via any internet-enabled device, including desktops, laptops, mobiles, & tablets. GoSimpleTax also supports native Android & iOS mobile apps.

Zuora to manage clients subscription billing with customizable invoices,tax management,billing in 200+ currencies,automated billing and billing rules.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Brightcove offers a robust video platform that allows individuals and businesses to share, stream and host

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

Mailstrom offers email productivity tools to manage emails and filtering of spam mails.

Akeneo is an open-source Product Information Management solution.

Shopify is a commerce platform to help you build a secure and customizable ecommerce website for your brand.

SLI Systems provides cloud-based search tools for online retailers.

Amazon DynamoDB is a flexible NoSQL database service.

Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Backbone.js is a JavaScript framework with a RESTful JSON interface and is based on the model–view–presenter application design paradigm.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

Elasticsearch is a search server based on Lucene that provides a distributed, multitenant-capable full-text search engine.

ELK stack provides centralized logging in order to identify problems with servers or applications and allows to search all the logs in a single place.

FileMaker is a relational database solution.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Amazon WorkMail is a secure, managed business email and calendar service.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

Docker is an open platform that enables developers and system administrators to create distributed applications.

HP-UX is Hewlett Packard Enterprise's proprietary implementation of the Unix operating system, based on Unix System V.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

Amazon Simple Queue Service (SQS) is a fully managed message queuing service that enables developers to decouple and scale microservices, distributed systems, and serverless applications.

Broadcom is a fabless semiconductor company that provides semiconductor and infrastructure software solutions for the wire-less and broadband communication industry.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

New Relic is used to monitor customer's entire system, including applications, servers, browsers, and network. An ecosystem of plugins let clients monitor customers entire stack.

Salesforce Heroku is part of the Salesforce Platform, enabling enterprises to store and leverage customer data in Salesforce for full-cycle CRM engagement.

Tableau Software is a business intelligence and analytics solution that offers a range of integrated products to help users visualize and understand their data.

TeamHeadquarters is a unified service desk and project management solution, with tools for managing tickets, resources, assets, teams, timesheets and more.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

Cloudinary allows users to securely upload images to customer's websites and mobile apps.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

InVision is the Digital Product Design platform used to make the world’s best customer experiences.

AWS Backup is a fully managed backup service that makes it easy to centralize and automate the back up of data across AWS services in the cloud as well as on premises using the AWS Storage Gateway.

Campaign Monitor is the leading provider of professional grade email marketing and automation software for growing businesses.

Choice middleware works with the browser to give their web server access to the same data as a native mobile app. This enables organizations to programmatically manage the mobile Web experience in real time by optimizing performance, privacy and personalization.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

McAfee is a cyber security platform that primarily develops digital-security tools for personal computers , server devices and mobile devices.

McAfee Email Gateway integrates comprehensive inbound threat protection with outbound data loss prevention, advanced compliance, detailed reporting, and simplified administration.

Norton AntiVirus is an anti-virus or anti-malware software product, developed and distributed by NortonLifeLock.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Brocade Switches is a line of fiber channel networking switches designed for data centers and campus networks. It enables users to accelerate performance for demanding workloads across 32Gb/s links, optimize application performance by automatically prioritizing traffic, detect and recover from the network and device-level workloads automatically, reconfigure out-of-compliance fabrics, identify anomalies to manage fault isolation and troubleshooting, as well as leverage policy-based templates

HPE ProLiant BL460c provides a performance system ideal for the full range of scale out applications. It offers a balanced architecture featuring Quad-Core Intel Xeon processors with expanded cache, fully buffered DDR2 memory, optional Serial Attached SAS or SATA hard drives, and support of Multi-Function NICS and multiple I/O cards.

HPE ProLiant ML Servers is a line of tower or rack-based servers designed for remote branch offices and data center environments.

SAS/Access is used to push data to and pull data from a variety of databases such as Oracle, SQL Server,. MySQL, Microsoft Access etc.

BOARD provides a self-service reporting environment: customize any report using drag and drop measures and dimensions of analysis.

Datadog is a monitoring service for IT, dev & ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into a unified view of IT infrastructure. Datadog capabilities are provided on a SaaS-based data analytics platform that enables multiple teams to work collaborativ.

Experian is a global information services company, providing data and analytical tools to clients around the world.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

eArcu provides market-leading recruitment software for laptop, tablet, and smartphone.

Gtmhub offers OKR software and helps businesses to grow by aligning execution with strategy.

Proliant provides clients with powerful People Tools to simplify their Payroll and HR and delight their employees.

Sapenta for planning and managing meetings, events, tasks; and that converts into a timesheet. And Leave management for easy out-of-office visibility.

Verint Workforce Optimization helps contact centers and customer care teams to monitor, evaluate & improve their performance, skills & customer service.

Google Sheets is a spreadsheet program for data analysis.

Invodo provides data-driven video programs to engage and convert shoppers.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Google Sites is a free and easy way to create and share web pages.

My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Optimizely is the world's leading experimentation platform, enabling businesses to deliver continuous experimentation and personalization.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile development teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board.