Waterfield Tech Technology Stack

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable compute capacity in the cloud. It is designed to facilitate web-scale computing for developers.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

WPForms is the WordPress forms plugin with drag & drop online form builder that allows users to create powerful WordPress forms.

WP Rocket offers a caching plugin for Wordpress.

Yoast offers plugins to improve SEO and optimize web sites and blogs.

Adobe Fireworks is a vector graphics editor for web designers for rapidly creating website prototypes and application interfaces.

Atlassian Cloud provides full suite of collaboration products for teams: JIRA, Bitbucket, Confluence, Trello, Jira Service Desk and more.

Avaya Aura is an enterprise collaboration software.

ShareFile is a secure content collaboration, file sharing and sync solution that supports all the document-centric tasks and workflow needs of small and large businesses. The company also offers cloud-based/on-prem storage, virtual data rooms and client portals. ShareFile is owned by Citrix Systems

Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.

Amazon Connect is a self-service, cloud-based contact center service that makes it easy for businesses to deliver better customer service.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Zipwire from Aspect helps to bring their contact center to the cloud with support for multichannel interactions and real-time data.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Drift is the company offers marketing and sales platform, as well as provides virtual assistant for users website. Drift.com serves customers in the state of massachusetts.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations.

Cloud based storage systems by AWS.

AWS Lambda is an event-driven, serverless computing platform provided by Amazon as a part of Amazon Web Services. It lets clients run code without provisioning or managing servers.

DigitalOcean is a simple and robust cloud computing platform, designed for developers.

LiteSpeed Web Server (LSWS) is a high-performance Apache drop-in replacement.

Microsoft Exchange Online is a hosted email for business.

Outlook is a product that provides its users with an email service, calendar, and the ability to save and synchronize contacts.

AMP is a way to build web pages for static content that render fast.

ASP.net is an open source framework for building web applications and services with .NET and C#.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

Font Awesome makes it easy to add vector icons and social logos to their website.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Nginx is a web server which can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.

Aspect CXP Pro is a solution for building, implementing & maintaining self-service interactive voice response applications for inbound & outbound contact.

Aspect Unified IP is a unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels and more.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya Aura Contact Center (AACC) is an all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more.

Genesys is an multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster.

Aspect EQ Workforce Management is an online solution for call center supervisors requiring accurate staff resource forecasting with remote self service access.

AWS Glue is a fully managed ETL (extract, transform, and load) service to discover, prepare, and combine data for analytics, machine learning, and application development.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

IBM Watson is an AI Platform-as-a-Service for enterprise businesses.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Trend Micro ScanMail stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense protection.

Genesys SIP Server is the Genesys software component that provides an interface between your telephony hardware and the rest of the Genesys software components in your enterprise. It translates and keeps track of events and requests that come from, and are sent to the telephony device.

Namecheap is an ICANN-accredited domain registrar and technology company. The company offers the latest in high-quality domain and hosting products at the most competitive prices in the business.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

HubSpot offers a full platform of marketing, sales, customer service, and CRM software.

HubSpot's marketing software is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place.

HubSpot Website Platform is a content management system that enables marketers to build websites personalized for every visitor.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

OutSystems is a low-code rapid application development platform. Build powerful apps fast, change them even faster.

Salesforce Heroku is part of the Salesforce Platform, enabling enterprises to store and leverage customer data in Salesforce for full-cycle CRM engagement.

Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.