Carl Knerr Email & Phone Number
Vice President of Revenue Operations @ Waterfield Tech
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Carl Knerr Location
- Northampton, MA, US
Carl Knerr Work
- Vice President of Revenue Operations @ (November 2024 - Present)
- Vice President of Renewals and Customer Success @ (June 2023 - November 2024)
- North American Sales Leader @ (July 2022 - June 2023)
- Senior Director of Global Channel Operations @ (April 2017 - July 2022)
- Director of Global Services Adoption @ (July 2013 - March 2017)
- Director of Global New Product Introduction and Serviceability @ (March 2010 - June 2013)
- Senior Manager and Change Agent @ (October 2006 - March 2010)
- Program Manager @ (November 2005 - October 2006)
- Senior Software Engineer @ (May 2001 - November 2005)
- Communications Analyst @ (October 1999 - May 2001)
Carl Knerr Education
- Worcester Polytechnic Institute
Master of Business Administration (M.B.A.) (Business and Information Technology)
2008-2014 - Duke University
BA (Computer Science)
1997-2001
Carl Knerr Skills
- Avaya
- Product Management
- Call Centers
- Telecommunications
- Agile Methodologies
- Program Management
- Contact Centers
- Process Improvement
- Service Delivery
- Unified Communications
- Telephony
- CTI
- Management
- Leadership
- Vendor Management
- Customer Experience
- Product Support
- Professional Services
- Cross-functional Team Leadership
- PMP
- Product Development
- Troubleshooting
- Call Center
- Team Leadership
- Client Services
- Outsourcing
- Software Documentation
- Project Management
- Business Case
- Change Management
- Go-to-market Strategy
- Change Leadership
- Operational Excellence
- Project Planning
- Training
- IT Service Management
- Customer Satisfaction
- Networking
- Technical Support
- Channel Partners
- Social Media
- Corporate Blogging
- Avaya Technologies
- VoIP
- IP
- Internet Protocol (IP)
- Avaya Products
- Voice over IP (VoIP)
- Competitive Analysis
- Support
- Oversight
- Voice Over Ip Voip
- Strategic Leadership
- Marketing
- Cross Functional Team Leadership
- Go to Market Strategy
- Internet Protocol Ip
- Business Process Improvement
- Services
- Analysis
- Internet Protocol
- Voice Over Ip
Carl Knerr Summary
- Carl Knerr, based in Northampton, MA, US, is currently a Vice President of Revenue Operations at Waterfield Tech. Carl Knerr brings experience from previous roles at Avaya. Carl Knerr holds a 2008 - 2014 Master of Business Administration (M.B.A.) in Business and Information Technology @ Worcester Polytechnic Institute. With a robust skill set that includes Avaya, Product Management, Call Centers, Telecommunications, Agile Methodologies and more. Carl Knerr has 2 emails and 3 mobile phone numbers on RocketReach.
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