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Carl Knerr Location
Northampton, MA, US
Carl Knerr Work
Vice President of Revenue Operations @ (November 2024 - Present)
Vice President of Renewals and Customer Success @ (June 2023 - November 2024)
North American Sales Leader @ (July 2022 - June 2023)
Senior Director of Global Channel Operations @ (April 2017 - July 2022)
Director of Global Services Adoption @ (July 2013 - March 2017)
Director of Global New Product Introduction and Serviceability @ (March 2010 - June 2013)
Senior Manager and Change Agent @ (October 2006 - March 2010)
Program Manager @ (November 2005 - October 2006)
Senior Software Engineer @ (May 2001 - November 2005)
Communications Analyst @ (October 1999 - May 2001)
Carl Knerr Education
Worcester Polytechnic Institute
Master of Business Administration (M.B.A.) (Business and Information Technology)
2008-2014
Duke University
BA (Computer Science)
1997-2001
Perry Meridian High School
Carl Knerr Skills
Agile Methodologies
Avaya
Avaya Products
Avaya Technologies
Business Alliances
Business Case
Business Process Improvement
C++
CTI
Call Center
Call Centers
Change Leadership
Change Management
Channel Partners
Client Services
Contact Centers
Corporate Blogging
Cross-functional Team Leadership
Customer Experience
Customer Satisfaction
Customer Success
Data Analysis
Distribution
Go-to-market Strategy
IP
IT Service Management
Internet Protocol (IP)
Java
Leadership
Management
Networking
Operational Excellence
Outsourcing
PMP
Process Improvement
Product Development
Product Management
Product Support
Professional Services
Program Management
Project Management
Project Planning
Renewals
Sales Operations
Service Delivery
Social Media
Software Documentation
Team Leadership
Technical Support
Telecommunications
Telephony
Training
Troubleshooting
UCaaS
Unified Communications
Vendor Management
VoIP
Voice over IP (VoIP)
Competitive Analysis
Support
Oversight
Voice Over Ip Voip
Strategic Leadership
Marketing
Cross Functional Team Leadership
Go to Market Strategy
Internet Protocol Ip
Services
Analysis
Internet Protocol
Voice Over Ip
Carl Knerr Summary
Carl Knerr, based in Northampton, MA, US, is currently a Vice President of Revenue Operations at Waterfield Tech. Carl Knerr brings experience from previous roles at Avaya. Carl Knerr holds a 2008 - 2014 Master of Business Administration (M.B.A.) in Business and Information Technology @ Worcester Polytechnic Institute. With a robust skill set that includes Agile Methodologies, Avaya, Avaya Products, Avaya Technologies, Business Alliances and more. Carl Knerr has 2 emails and 3 mobile phone numbers on RocketReach.
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