Vivien Wang Email & Phone Number
Director, Business Process Improvement - Customer Operations @ Konica Minolta Business Solutions U.S.A., Inc.
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Vivien Wang Location
- New York, NY, US
Vivien Wang Work
- 2026 -now Director, Business Process Improvement - Customer Operations @
- 2025 -now Inclusive Committee Member @
- 2022 -2024 Senior Manager, Customer Experience Advocates @
- 2021 -2022 Senior Manager, CX - Retail Sales Experience @
- 2020 -2021 Senior Strategy Specialist, Retail Network Planning and Strategy @
- 2024 -2025 Director, Program Management @
- 2017 -2020 Manager, Used Car Retail Program @
- 2016 -2017 Team Lead, New Product Launch Training Program @
- 2014 -2016 Executive Assistant to Chief Financial Officer @
- 2003 -2012 Corporate Strategy, Business Development, Sales Operations, Manufacturing @
Vivien Wang Education
- Stanford University Graduate School of Business
Stanford LEAD Business Program, The Pacesetter Cohort
2022-2024 - Sam Houston State University
Master of Business Administration (M.B.A.) (Finance)
2016
Vivien Wang Skills
- Learning and Development
- Design Thinking
- Build Power to Lead
- Critical Analytical Thinking
- Values-based Leadership
- Negotiation
- Value-based Leadership
- Government Relations
- Corporate Governance
- Corporate Communications
- Local Content
- Purchasing Negotiation
- Supplier Management
- Supplier Development
- Supplier Sourcing
- Supplier Quality Management
- Management Consulting
- Competitive Analysis
- Team Leadership
- Strategic Thinking
- User Experience (UX)
- Cross-functional Team Leadership
- Business Strategy
- Leadership
- Customer Experience Management
- Change Management
- Brand Awareness & Loyalty
- KPI & ROI Monitoring
- Data analysis & Reporting
- Project Planning & Execution
- Cross-functional Collaborations
- Campaign Planning & Support
- Strategic Relations & Alliances
- New Business Development
- Staff Training & Development
- Budget & Cost Reduction
- Sales Operations Management
- Process Redesign / Improvement
- Team Building & Leadership
- Dealer Management
- Process Improvement
- User Experience Design (UED)
- Tableau
- Jira
- IBM Cognos Analytics
- Salesforce.com
- Diversity & Inclusion
- Team Management
- Automotive
- Management
- Purchasing
- Pricing
- Market Research
- Automobile
- Customer Satisfaction
- Product Development
- CRM
- Vehicles
- Strategy
- Sales
- Sales Management
- Customer Retention
- Sales Process
- Retail
- Profit
- Marketing
- Business Planning
- Supply Chain Management
- Sales Operations
- Team Building
- Business Development
- Marketing Strategy
- Inventory Management
- Analysis
- Project Management
- Human Resources
- Manufacturing
- Forecasting
- Corporate FP
- Strategic Planning
- SAP
- Customer Service
- Visual Merchandising
- Inventory Control
Vivien Wang Summary
- Vivien Wang, based in New York, NY, US, is currently a Director, Business Process Improvement - Customer Operations at Konica Minolta Business Solutions U.S.A., Inc.. Vivien Wang brings experience from previous roles at Customer Experience Professionals Association (CXPA), Volvo Car USA, Genesis Motor America and BMW Group US. Vivien Wang holds a 2022 - 2024 Stanford LEAD Business Program, The Pacesetter Cohort @ Stanford University Graduate School of Business. With a robust skill set that includes Learning and Development, Design Thinking, Build Power to Lead, Critical Analytical Thinking, Values-based Leadership and more. Vivien Wang has 2 emails and 2 mobile phone numbers on RocketReach.
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