Vinod Simon Email & Phone Number
Sr. Escalation Manager and Support Account Manager @ Broadcom
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Vinod Simon Location
- Bengaluru, KA, IN
Vinod Simon Work
- Sr. Escalation Manager and Support Account Manager @ (November 2023 - Present)
- Senior Escalation Manager @ (August 2023 - Present)
- Regional Escalation Manager @ (October 2019 - August 2023)
- Change Management Specialist @ (June 2018 - October 2019)
- Senior Analyst - Change and Incident Management @ (May 2016 - June 2018)
- Problem and Escalation Manager @ (December 2011 - May 2016)
- Major Incident Manager (Service Restoration Manager) @ (December 2011 - May 2016)
- Sales and Customer Service Representative @ (September 2009 - December 2010)
Vinod Simon Education
- Gujarat University
Master's Degree (Masters in Computer Application (MCA))
2011 - Rosary School
High School (Computer Science)
- St. Xavier's College
Bachelor's Degree (Electronics)
Vinod Simon Skills
- Service Delivery
- Customer Satisfaction
- Team Leadership
- Customer Experience
- Service Desk
- Troubleshooting
- IT Service Management
- Call Centers
- IT Management
- Outsourcing
- Incident Management
- IT Outsourcing
- Service Management
- IT Operations
- Business Analysis
- Vendor Management
- Service Level Agreements Sla
- ITIL
- Service Level Agreements
Vinod Simon Summary
- Vinod Simon, based in Bengaluru, KA, IN, is currently a Sr. Escalation Manager and Support Account Manager at Broadcom. Vinod Simon brings experience from previous roles at VMware, Getronics and Dell EMC. Vinod Simon holds a Master's Degree in Masters in Computer Application (MCA) @ Gujarat University. With a robust skill set that includes Service Delivery, Customer Satisfaction, Team Leadership, Customer Experience, Service Desk and more. Vinod Simon has 3 emails and 1 mobile phone numbers on RocketReach.
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