Vinod Simon Email & Phone Number
Sr. Escalation Manager and Support Account Manager @ Broadcom
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Vinod Simon Location
- Bengaluru, KA, IN
Vinod Simon Work
- 2023 -now Sr. Escalation Manager and Support Account Manager @
- 2023 -now Senior Escalation Manager @
- 2019 -2023 Regional Escalation Manager @
- 2018 -2019 Change Management Specialist @
- 2016 -2018 Senior Analyst - Change and Incident Management @
- 2011 -2016 Problem and Escalation Manager @
- 2011 -2016 Major Incident Manager (Service Restoration Manager) @
- 2009 -2010 Sales and Customer Service Representative @
Vinod Simon Education
- Gujarat University
Master's Degree (Masters in Computer Application (MCA))
2011 - Rosary School
High School (Computer Science)
- St. Xavier's College
Bachelor's Degree (Electronics)
Vinod Simon Skills
- Service Delivery
- Customer Satisfaction
- Team Leadership
- Customer Experience
- Service Desk
- Troubleshooting
- IT Service Management
- Call Centers
- IT Management
- Outsourcing
- Incident Management
- IT Outsourcing
- Service Management
- IT Operations
- Business Analysis
- Vendor Management
- Service Level Agreements Sla
- ITIL
- Service Level Agreements
Vinod Simon Summary
- Vinod Simon, based in Bengaluru, KA, IN, is currently a Sr. Escalation Manager and Support Account Manager at Broadcom. Vinod Simon brings experience from previous roles at VMware, Getronics and Dell EMC. Vinod Simon holds a Master's Degree in Masters in Computer Application (MCA) @ Gujarat University. With a robust skill set that includes Service Delivery, Customer Satisfaction, Team Leadership, Customer Experience, Service Desk and more. Vinod Simon has 3 emails and 1 mobile phone numbers on RocketReach.
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