Director, Customer Advocacy @ (April 2013 - June 2014)
Director, Greenplum Global Practice @ (January 2012 - April 2013)
Senior Manager, Global Greenplum Support @ (September 2010 - January 2012)
Escalation Manager @ (January 2010 - September 2010)
Global Program Manager, Remote Support Optimization @ (February 2009 - December 2009)
Manager, Open Systems Software Support @ (June 2007 - February 2009)
Manager, Symmetrix Level 2 Support @ (June 2006 - June 2007)
Manager, Symmetrix Support @ (March 2004 - June 2006)
Remote Support Engineer, Symmetrix @ (August 2002 - March 2004)
Customer Support Engineer, South Florida @ (September 1999 - August 2002)
Mike Holgate Education
New England Institute of Technology
Mike Holgate Skills
Storage
Escalation Management
ITIL
Virtualization
Service Delivery
Technical Support
Cloud Computing
Service Management
Servers
Solution Architecture
Enterprise Software
Software Project Management
Data Center
IT Service Management
Incident Handling
Professional Services
SaaS
Program Management
Disaster Recovery
Business Continuity
SAN
Symmetrix
Storage Area Networks
PaaS
Storage Area Network (SAN)
Cloud Computing IaaS
Software as a Service (SaaS)
Management
People Management
VMware
Social Media
Public Speaking
Software as a Service Saas
Leadership
Business Analysis
Storage Area Network San
SQL
Storage Area Network
Software as a Service
Mike Holgate Summary
Mike Holgate, based in Raleigh, NC, US, is currently a Managing Director, Global Support and Services at Broadcom. Mike Holgate brings experience from previous roles at VMware Tanzu Labs, VMware Tanzu, Pivotal Software, Inc. and Pivotal, Inc.. Mike Holgate holds a New England Institute of Technology. With a robust skill set that includes Storage, Escalation Management, ITIL, Virtualization, Service Delivery and more. Mike Holgate has 3 emails and 3 mobile phone numbers on RocketReach.
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