Vice President Operations @ (May 2022 - April 2023)
Head of Live Operations @ (May 2021 - May 2022)
Head of Global Operations @ (July 2019 - March 2021)
Senior Operations Manager @ (December 2017 - June 2019)
Regional Program Manager @ (August 2016 - December 2017)
Team Lead | Senior Team Lead (Google Operation) @ (January 2015 - August 2016)
Latin America Project Implementation Lead (Google Operation) @ (July 2014 - December 2014)
Team Lead – Customer Support (Google Operation) @ (February 2014 - June 2014)
Product and Sales Trainer (Google Operation) @ (January 2013 - January 2014)
Vìctor Leon Education
Universidade Anhembi Morumbi
Marketing (Marketing)
Vìctor Leon Skills
BPO
Business Analysis
Business Development
Business Process Outsourcing (BPO)
Business Strategy
Customer Experience Management
Customer Satisfaction
Customer Service
Data Analysis
Employee Training
Entrepreneurship
Google Adwords
Innovation Development
KPI Implementation
Leadership
Management
Marketing Strategy
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Online Advertising
Outsourcing Management
Program Management
Project Management
Requirements Analysis
Resiliency
Sales Operations
Staff Development
Strategic Planning
Team Building
Team Leadership
Troubleshooting
Workflow Management
Vìctor Leon Summary
Vìctor Leon, based in Berlin, DE, is currently a Customer Success Director - Key Accounts at Mplus. Vìctor Leon brings experience from previous roles at Stealth Startup, CURE, Wolt and Glovo. Vìctor Leon holds a Marketing in Marketing @ Universidade Anhembi Morumbi. With a robust skill set that includes BPO, Business Analysis, Business Development, Business Process Outsourcing (BPO), Business Strategy and more. Vìctor Leon has 2 emails and 1 mobile phone numbers on RocketReach.
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