Velaro Information

Velaro keeps customer conversations from getting missed. Chat, SMS, voice, email, and social, handled in one place by real agents with AI working alongside them. We've built customer engagement software for two decades. While AI is new for some. Real people still want a fast, accurate answer from someone who can actually help. Velaro's AI drafts replies, pulls the right answer from your knowledge base, and handles the routine questions, so your agents spend their time on the conversations that matter. Velaro charges no per-AI-resolution fee. HubSpot, Intercom, and Zendesk bill $0.50 to $1.50 every time their bot closes a ticket, including the "resolutions" where the customer just gave up. Velaro doesn't. Your bill doesn't go up because your AI got better. Learn more at velaro.com