vCustomer Technology Stack

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services

Web-based control panel for website hosting.

Hostgator is a web hosting provider that provides services for hosting websites and blogs online and Hostgator is used for purchasing domain names online.

J2EE (by Oracle) is a platform-independent, Java-centric environment from Sun for developing, building and deploying Web-based enterprise applications online

Microsoft Frontpage is a WYSIWYG HTML editor and website administration tool from Microsoft for the Microsoft Windows line of operating systems.

Plesk is a commercial web hosting and server data center automation software with a control panel developed for Linux and Windows-based retail hosting service providers.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Cisco Unified Contact Center Enterprise helps businesses and organizations deliver a connected digital experience.

DameWare is a remote access software solution from Solar Winds that allows companies to remotely access physical computer assets.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

The Apache Project is an effort to develop and maintain an open-source HTTP server for modern operating systems including UNIX and Windows. The goal of this project is to provide a secure, efficient and extensible server that provides HTTP services in sync with the current HTTP standards.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

IBM Lotus Notes and Domino is a server software provides a multiplatform foundation for collaboration and on-demand business, driving solutions from corporate messaging to Web-based transactions and everything in between.

JavaScript is the programming language of HTML and the Web.

Microsoft.NET Languages are computer programming languages that are used to produce programs that execute within the Microsoft .NET Framework.

Nginx is a web server which can also be used as a reverse proxy, load balancer, mail proxy and HTTP cache.

Notepad++ is a text and source code editor for use with Microsoft Windows.

Apache Tomcat is an open source software implementation of the Java Servlet, JavaServer Pages, Java Expression Language and Java WebSocket.

Apple Mail is an email client included by Apple Inc. with its operating systems macOS, iOS and watchOS.

Commvault software assists organizations with data backup and recovery, cloud and infrastructure management, and retention and compliance.

Dell sells personal computers, servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, MP3 players and also electronics built by other manufacturers. The company is well known for its innovations in sup...

Dell EMC Clariion is an entry-level to mid-range SAN disk storage arrays.

Dell EMC Hardware is a data management solutions and storage software suite designed for cloud environments. These products enable users to store, manage, protect, and analyze data in a multi-cloud environment, optimize IT infrastructure including servers, storage, data protection, converged and hyper-converged solutions as well as securely deploy applications on a public cloud.

Dell EMC VNX series is a family of unified hybrid flash storage arrays that combine block-based and file-based storage solutions in a single platform.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

ApplicantStack is an online applicant tracking & onboarding software system providing businesses and agencies a better way to recruit, screen, and hire new employees. Their Applicant Tracking Software is an eRecruitment software specifically designed for small to mid-sized businesses.

Google hire is an Applicant Tracking Systen created by Google. Google Hire rivals job board services like Lever and Greenhouse.

AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.

Cisco IP Phones is a portfolio of phone systems that deliver business-grade, voice communication services to customers worldwide.

Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

Broadcom is a fabless semiconductor company that provides semiconductor and infrastructure software solutions for the wire-less and broadband communication industry.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Pivotal Software is a subsidiary of VMware that provides cloud platform hosting and consulting services.

ServiceNow is a platform-as-a-service provider of IT service applications.

Veritas is a line of data management software solutions designed for IT administrators. It enables users to accelerate digital transformation, manage multi-cloud data, provide data protection, optimize storage, and ensure compliance and workload portability.

Brocade Switches is a line of fiber channel networking switches designed for data centers and campus networks. It enables users to accelerate performance for demanding workloads across 32Gb/s links, optimize application performance by automatically prioritizing traffic, detect and recover from the network and device-level workloads automatically, reconfigure out-of-compliance fabrics, identify anomalies to manage fault isolation and troubleshooting, as well as leverage policy-based templates

Cisco Aironet is a maker of wireless networking equipment currently operated as a division of Cisco Systems. Cisco Systems acquired Aironet in 1999.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.

Hostgator DNS is a Domain Name System (DNS) solution provider of Web Hosting, VPS Hosting, Reseller Hosting, Dedicated Servers, Windows Hosting, and WordPress Hosting

Bugzilla is a robust, featureful and mature defect-tracking system, or bug-tracking system. Defect-tracking systems allow teams of developers to keep track of outstanding bugs, problems, issues, enhancement and other change requests in their products effectively. Simple defect-tracking capabilities are often built into integrated source code management environments such as Github or other web-based or locally-installed equivalents. We find organizations turning to Bugzilla when they outgrow the capabilities of those systems - for example, because they want workflow management, or bug visibility control (security), or custom fields.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Campaign Monitor is the leading provider of professional grade email marketing and automation software for growing businesses.

Cisco ASA Software delivers enterprise-class security capabilities for the ASA security family in a variety of form factors.

Cisco Email Security protects against ransomware, business email compromise, spoofing, and phishing.

Norton AntiVirus is an anti-virus or anti-malware software product, developed and distributed by NortonLifeLock.

Symantec provides cybersecurity software and services.

Symantec Mail Security combines Symantec anti-malware technology with advanced heuristics and file reputation to provide real-time protection for email against viruses, spyware, phishing, and other malicious attacks.

Trend Micro develops server security, cloud security, and small business content security solutions.

Wireshark is a network protocol analyzer for Unix and Windows.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Oracle Essbase is an OLAP (Online Analytical Processing) Server that provides an environment for deploying pre-packaged applications or developing custom analytic and enterprise performance management applications.

Google Groups is a service that provides discussion groups for people sharing common interests. Groups such as project teams, departments, or classmates can communicate and collaborate using Google Groups.

LexisNexis offers content-enabled workflow solutions in the legal, risk management, corporate, government, accounting, and academic markets.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Huddle provides secure cloud-based content collaboration for enterprise and government clients. With Huddle, users can share and store files, collaborate on documents or ideas, and manage projects with colleagues, clients, partners and suppliers.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft Teams is a chat-based workspace in Office 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more.

Explore Word is an easier screen-reading experience, new ways to work together on documents, and tools that help customers to polish their documents.

Skype is a multi-channel communications software that provides video chat, voice calls, instant messaging & more to business of all sizes, across the world.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

SAP ECC R/3 is an on-premises enterprise resource planning and business management software. It helps unite all the key business functions such as finance, human resources, customer relationship management, supply chain or procurement.

SkypeTime is a Work time and Security monitoring system based on Office 365, Skype for Business, Active Directory

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.