Valor Global is a global leader in providing extraordinary customer experiences for clients across the globe. We are industry leaders in Net Promoter Score (NPS), Customer Satisfaction (CSAT) and employee retention for customer care, account management, first-party collections, and technical support for our customers. Headquartered in Arizona with 4,000+ global team members, we deliver extraordinary cost effective, robust 24/7 onshore and offshore support models. Valor provides extraordinary experiences to enable its customers to align people, process and technology resulting in happy and timely outcomes. We infuse culture by our talented team, innovation leveraging best in class technology, operational excellence using LEAN and Agile framework. At Valor our goal is to become an extension of our customer’s team and culture to provide extraordinary service. Our global reach extends from multiple U.S. locations to Costa Rica and the Philippines, giving our customers the flexibility, scalability, bilingual support and freedom they need to source service operations in the best way to support their business objectives. That means we delivery extraordinary support around the clock. Our systems and data centers are hosted within SSAE 16 compliant data centers with operational processes designed to ensure compliance with ITIL and other industry security standards.
View Top Employees from Valor GlobalWebsite | http://www.valorglobal.com |
Revenue | $200 million |
Employees | 1,180 (548 on RocketReach) |
Founded | 2004 |
Address | 13430 N. Black Canyon Highway Suite 250, Phoenix, Arizona 85029, US |
Phone | (480) 263-0562 |
Technologies |
JavaScript,
HTML,
PHP
+67 more
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Industry | Outsourcing and Offshoring Consulting, Business Services General, Microsoft, Business Services, Cisco, VMware, Cloud |
Web Rank | 9 Million |
Keywords | Customer Experience, Customer Satisfaction, Net Promoter Score, Account Management, Technical Support, Cost Effective, 24 7 Customer Service, Offshore |
Competitors | CBE Companies, Callzilla - The Quality-First Contact Center, FCR, GC Services, TELUS International India |
SIC | SIC Code 73 Companies, SIC Code 737 Companies |
NAICS | NAICS Code 54131 Companies, NAICS Code 541 Companies, NAICS Code 54 Companies, NAICS Code 5413 Companies |
Looking for a particular Valor Global employee's phone or email?
The Valor Global annual revenue was $200 million in 2024.
John Craine is the President of Valor Global.
548 people are employed at Valor Global.
Valor Global is based in Phoenix, Arizona.
The NAICS codes for Valor Global are [54131, 541, 54, 5413].
The SIC codes for Valor Global are [73, 737].