Nick Etten Email & Phone Number
SVP @ Valor Global
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Nick Etten Location
- Philippines
Nick Etten Work
- SVP @ (February 2023 - Present)
- Vice President Operations @ (January 2018 - August 2019)
- Vice President Customer Service @ (June 2016 - December 2017)
- Senior Site Director @ (February 2015 - June 2016)
- Director of Operations @ Arvato Bertelsmann North America (January 2012 - January 2015)
- General Manager and Director of Operations @ APAC Customer Services (March 2008 - January 2012)
- Account Manager @ APAC Customer Services (September 2006 - June 2008)
- Team Leader and Operations Manager @ APAC Customer Services (August 2003 - September 2006)
- CSR @ APAC Customer Services (March 2002 - January 2003)
Nick Etten Education
- COPC Training 2012-2012
Nick Etten Skills
- Analytical Skills
- Analytics
- BPO
- Business Development
- Business Process Improvement
- Business Process Outsourcing (BPO)
- CRM
- Call Center
- Call Center Development
- Call Centers
- Change Management
- Cisco Certified
- Client Relations
- Client Services
- Contact Centers
- Customer Engagement
- Customer Experience
- Customer Loyalty
- Customer Satisfaction
- Customer Service
- Customer Support
- Customer-focused Service
- Employee Engagement
- Employee Learning & Development
- Employee Relations
- Employee Training
- Executive Management
- Inbound Marketing
- Leadership
- Microsoft Office
- Operations Management
- Outsourcing
- People Development
- People Management
- Performance Management
- Performance Metrics
- Process Improvement
- Project Management
- Quality Assurance
- Quality Management
- Recruiting
- Service Delivery
- Succession Planning
- Team Building
- Team Leadership
- Team Management
- Training
- Training & Development
- Vendor Management
- Workforce Management
Nick Etten Summary
- Nick Etten, based in Philippines, is currently a SVP at Valor Global. Nick Etten brings experience from previous roles at Teleperformance Philippines, Sutherland Global Services, Alorica Philippines, Inc. and Arvato Bertelsmann North America. Nick Etten holds a 2012 - 2012 COPC Training. With a robust skill set that includes Analytical Skills, Analytics, BPO, Business Development, Business Process Improvement and more. Nick Etten has 4 emails and 6 mobile phone numbers on RocketReach.
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