UnifyCX is a future-ready, next-generation customer experience platform that fuses the best of human expertise with advanced AI technology. Formed through GlowTouch’s strategic acquisition of Collective Solution, UnifyCX offers a comprehensive suite of customer experience management tools designed to enhance every stage of the customer journey. With a global presence and a commitment to innovation, UnifyCX is redefining what it means to deliver exceptional customer service. As a certified NMSDC Minority Business Enterprise (MBE), we take pride in our diverse workforce. To learn more about how we can help you achieve your business goals, visit www.unifycx.com or email info@unifycx.com. Get in touch with us: Sales inquiries | info@unifycx.com Employment-related inquiries | careers@unifycx.com
| Website | https://www.unifycx.com |
| Employees | 1,856 (1,236 on RocketReach) |
| Founded | 2002 |
| Address | 9931 Corporate Campus Dr Suite 1400, Louisville, Kentucky 40223, US |
| Phone | +1 502-410-1732 |
| Industry | Business Consulting and Services |
| Keywords | Customer Experience Platform, Human Ai Collaboration, Customer Experience Solutions, Ai Driven Customer Service, Omnichannel Customer Experience, Customer Service Platform, Customer Support Solutions, Customer Analytics Platform, Cx Transformation, Digital Transformation Solutions, Customer Feedback Management, Customer Success Platform, Client Experience Management, Customer Relationship Management, Customer Engagement Platform, Contact Center Solutions, Customer Journey Mapping |
| Competitors | Microsoft, Oracle, Adobe, Salesforce, SAP, HubSpot, Zendesk Sell, Zoho, Genesys, Freshworks +44 more (view full list) |
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John Odell is the Chief Revenue Officer of UnifyCX.
1,236 people are employed at UnifyCX.
UnifyCX is based in Louisville, Kentucky.