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John Odell Location
San Antonio, TX, US
John Odell Work
2026 -now Senior Vice President Client Partnerships @
2025 -2026 Chief Revenue Officer @
2022 -2025 Chief Customer Officer @
2020 -2022 Vice President of Customer Experience @
2019 -2020 Vice President of Customer Care @
2018 -2019 Vice President of Customer Experience and Innovation @
2017 -2018 Vice President of Customer Care @
2008 -2017 Vice President of Customer Care @
2004 -2008 Vice President of Operations @ PRC, LLC
2001 -2004 Director of Customer Care @
John Odell Education
Columbia Southern University
Bachelor of Business Administration - BBA (Business Administration and Management, HRM)
Iowa State University
Bachelor of Arts - BA (Football Team and Lambda Chi Alpha Fraternity)
John Odell Skills
CRM
Organizational Development
Business Analysis
Change Management
Training
Succession Planning
Sales Operations
Customer Retention
Cross Functional Team Leadership
Management
Inventory Management
Call Centers
Team Management
Operations Management
Hiring
B2b
Coaching
Employee Relations
Customer Service
Microsoft Excel
Negotiation
Strategic Planning
Sales Management
Recruiting
Contact Centers
Team Leadership
Performance Management
Leadership Development
Employee Training
Leadership
Program Management
Forecasting
Sales
P&l
Process Improvement
Strategy
Inbound Marketing
Account Management
Team Building
Vendor Management
Workforce Management
Budgets
Retail
Project Management
Conflict Resolution
Call Center Development
Outsourcing
Call Center
Human Resources
P&l Management
Healthcare
Business Process Improvement
Customer Experience
Customer Satisfaction
Social Media
John Odell Summary
John Odell, based in San Antonio, TX, US, is currently a Senior Vice President Client Partnerships at UnifyCX. John Odell brings experience from previous roles at UnifyCX, XtendOps, HelloFresh and Match. John Odell holds a Bachelor of Business Administration - BBA in Business Administration and Management, HRM @ Columbia Southern University. With a robust skill set that includes CRM, Organizational Development, Business Analysis, Change Management, Training and more. John Odell has 2 emails and 3 mobile phone numbers on RocketReach.
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