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John Odell Location
San Antonio, TX, US
John Odell Work
Senior Vice President Client Partnerships @ (July 2026 - Present)
Chief Revenue Officer @ (August 2025 - July 2026)
Chief Customer Officer @ (September 2022 - August 2025)
Vice President of Customer Experience @ (November 2020 - September 2022)
Vice President of Customer Care @ (April 2019 - October 2020)
Vice President of Customer Experience and Innovation @ (February 2018 - January 2019)
Vice President of Customer Care @ (April 2017 - February 2018)
Vice President of Customer Care @ (April 2008 - April 2017)
Vice President of Operations @ PRC, LLC (July 2004 - March 2008)
Director of Customer Care @ (July 2001 - July 2004)
John Odell Education
Iowa State University
Bachelor of Arts - BA (Liberal Arts and Sciences/Liberal Studies)
Columbia Southern University
Bachelor of Business Administration - BBA (Business Administration and Management, HRM)
John Odell Skills
CRM
Organizational Development
Business Analysis
Change Management
Training
Succession Planning
Sales Operations
Customer Retention
Cross Functional Team Leadership
Management
Inventory Management
Call Centers
Team Management
Operations Management
Hiring
B2b
Coaching
Employee Relations
Customer Service
Microsoft Excel
Negotiation
Strategic Planning
Sales Management
Recruiting
Contact Centers
Team Leadership
Performance Management
Leadership Development
Employee Training
Leadership
Program Management
Forecasting
Sales
P&l
Process Improvement
Strategy
Inbound Marketing
Account Management
Team Building
Vendor Management
Workforce Management
Budgets
Retail
Project Management
Conflict Resolution
Call Center Development
Outsourcing
Call Center
Human Resources
P&l Management
Healthcare
Business Process Improvement
Customer Experience
Customer Satisfaction
Social Media
John Odell Summary
John Odell, based in San Antonio, TX, US, is currently a Senior Vice President Client Partnerships at UnifyCX. John Odell brings experience from previous roles at UnifyCX, XtendOps, HelloFresh and Match. John Odell holds a Bachelor of Arts - BA in Liberal Arts and Sciences/Liberal Studies @ Iowa State University. With a robust skill set that includes CRM, Organizational Development, Business Analysis, Change Management, Training and more. John Odell has 2 emails and 2 mobile phone numbers on RocketReach.
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