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Tyler Reed Location
Indianapolis, IN, US
Tyler Reed Work
Director, Global Professional Services @ (July 2024 - Present)
Sales Director @ (April 2022 - February 2024)
Senior Engagement Manager @ (April 2019 - April 2022)
Business Operations Director @ (September 2018 - April 2019)
Director of Professional Services @ (September 2015 - September 2018)
Manager of Resource Allocation Operations @ (January 2014 - September 2015)
Engagement Manager @ (May 2012 - January 2014)
Project Manager @ (May 2011 - May 2012)
Managed Services Team Lead @ (August 2009 - May 2011)
Technical Account Manager @ (October 2008 - August 2009)
Principal Technical Support Engineer @ (May 2007 - October 2008)
Technical Support Engineer @ (May 2006 - May 2007)
Tyler Reed Education
Purdue University
Bachelor of Science - BS (Computer Systems Networking and Telecommunications)
Purdue University
Associate of Science - AS (Computer Systems Networking and Telecommunications)
Tyler Reed Skills
Project Portfolio Management
Program Delivery Management
Professional Services Operations
Workforce Management
Product Management
Professional Services Delivery
Revenue Recognition
Business Operations
Operations Management
Strategic Leadership
Change Management
Cost Savings Strategies
Sales Management
Sales Presentations
Trusted Business Advisor
Sales Leadership
Team Building
Sales Forecasting
Customer Success
Engagement Management
Professional Services Leadership
Professional Services Sales and Business Development
Strategic Planning and Execution
Customer Relationship Management
Team Collaboration and Culture
Sales
Service Delivery
Leadership
Technical Support
Managed Services
Project Management
Professional Services
Software Project Management
Professional Services Sales
Enterprise Software
Cloud Computing
Data Center
Integration
Management
Telephony
Telecommunications
SDLC
Business Analysis
Business Process
Voice over IP (VoIP)
Software as a Service (SaaS)
Unified Communications
IVR
Networking
Business Process Improvement
Session Initiation Protocol (SIP)
Consulting
Strategy
Solution Selling
Team Leadership
Customer Relationship Management (CRM)
Contact Centers
Program Management
Troubleshooting
Project Management Office (PMO)
Voice Over Ip Voip
Project Management Office Pmo
SQL
Session Initiation Protocol Sip
Engineering
Software as a Service Saas
Public Speaking
Microsoft Excel
Customer Relationship Management Crm
Voice Over Ip
Software as a Service
Session Initiation Protocol
Project Management Office
Tyler Reed Summary
Tyler Reed, based in Indianapolis, IN, US, is currently a Director, Global Professional Services at Twilio. Tyler Reed brings experience from previous roles at Twilio and Genesys. Tyler Reed holds a Bachelor of Science - BS in Computer Systems Networking and Telecommunications @ Purdue University. With a robust skill set that includes Project Portfolio Management, Program Delivery Management, Professional Services Operations, Workforce Management, Product Management and more. Tyler Reed has 2 emails and 2 mobile phone numbers on RocketReach.
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