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Tushar Dave Location
Stamford, CT, US
Tushar Dave Work
Group Vice President, Contact Centers Technology and Digital Services @ (February 2025 - Present)
VP, Contact Centers Technology and Digital Services @ (April 2017 - March 2025)
Sr. Director @ (May 2015 - March 2017)
Associate Director - Sales and Marketing Systems @ (November 2012 - May 2015)
Senior Manager - Sales and Marketing Systems @ (January 2007 - December 2012)
Manager - Self Service and Analytics @ (March 2002 - December 2006)
Technical Lead @ (December 1999 - February 2002)
Sr. Programmer and Analyst @ Cambridge Systems, VA (March 1999 - December 1999)
Sr. Programmer and Analyst @ (May 1998 - March 1999)
Sr. Programmer and Analyst @ (July 1997 - May 1998)
Tushar Dave Education
University of Virginia Darden School of Business
Executive Education
2019-2020
The Johns Hopkins University - Carey Business School
MBA
2007-2009
Johns Hopkins Whiting School of Engineering
MS (Computer Science)
2000-2002
National Institute of Technology Kurukshetra
BS (Computer Science)
1993-1997
Tushar Dave Skills
Strategic Technology Planning
Interactive Voice Response (IVR)
Chatbots
Integration
SDLC
Program Management
Telecommunications
Enterprise Architecture
Management
Enterprise Software
Software Project Management
Project Management
Vendor Management
IT Strategy
Cloud Computing
Business Analysis
Information Technology
Analytics
Disaster Recovery
Requirements Analysis
Software Development
Solution Architecture
Agile Methodologies
Leadership
Strategy
Business Intelligence
SOA
Cross-functional Team Leadership
Enterprise Content Management
CRM
Desktop Application Development
Knowledge Management
Case Management
Web Chat
Customer Experience
Strategic Planning
Software Development Life Cycle (SDLC)
Customer Relationship Management (CRM)
Business Process Automation
Customer Journey Mapping
Digital Strategy
Applications Delivery
Resource Management
Business Case Development
Business Transformation
AL/ML and Generative AI
AL/ML and Generative AI Implementation
Digital Customer and Agent Experience Strategy and Functional Delivery
IT Enabled Business Transformation
Interactive Voice Response (IVR) and Chat/Messaging Bots
Customer Relationship Management Crm
Software Project
Cross Functional Team Leadership
Software Development Life Cycle Sdlc
Software Development Life Cycle
Customer Relationship Management
Tushar Dave Summary
Tushar Dave, based in Stamford, CT, US, is currently a Group Vice President, Contact Centers Technology and Digital Services at Charter Communications. Tushar Dave brings experience from previous roles at Charter Communications and Verizon. Tushar Dave holds a 2019 - 2020 Executive Education @ University of Virginia Darden School of Business. With a robust skill set that includes Strategic Technology Planning, Interactive Voice Response (IVR), Chatbots, Integration, SDLC and more. Tushar Dave has 2 emails and 1 mobile phone numbers on RocketReach.
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