Tshepo Molefe's Location
Cape Town, WC, ZA
Tshepo Molefe's Work
- Head of Operations @ CCI South Africa
- General Manager Operations @ Conduent
- Senior Group Manager @ WNS Global Services SA
- Senior Group Manager - Operations @ WNS - Sri Lanka
- National Quality Manager @ Cell C
- Operations Manager @ Silah Gulf
- Team Manager @ Merchants
- Junior Coach @ Merchants
Tshepo Molefe's Education
- Varsity College
HR Management & Training
- University of Johannesburg
Diploma in Cost & Management Accounting (Commerce)
2000 - 2004
Tshepo Molefe's Skills
- Call Center
- Contact Centers
- BPO
- Customer Experience
- Performance Management
- Outsourcing
- Telecommunications
- Operations Management
- Customer Service
- Team Leadership
Tshepo Molefe's Summary
Tshepo Molefe, based in Cape Town, WC, ZA, is currently a Head of Operations at CCI South Africa, bringing experience from previous roles at Conduent, WNS Global Services SA, WNS Global Services and Cell C. Tshepo Molefe holds a HR Management & Training @ Varsity College. With a robust skill set that includes Call Center, Contact Centers, BPO, Customer Experience, Performance Management and more, Tshepo Molefe contributes valuable insights to the industry. Tshepo Molefe has 2 emails on RocketReach.
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