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Jayanth Kothapalli Location
Nairobi County, Kenya
Jayanth Kothapalli Work
Director of Operations @ (June 2025 - Present)
Managing Executive @ (January 2025 - July 2025)
Head of Operations @ (March 2023 - January 2025)
Senior Operations Manager @ (April 2022 - March 2023)
Associate Director - Customer Experience @ (January 2021 - March 2022)
Senior Manager Customer Operations @ (April 2018 - January 2021)
Learning and Development Manager @ (January 2016 - April 2018)
Senior Manager - Training and Quality @ The Minacs Group (October 2004 - November 2015)
Jayanth Kothapalli Skills
BPO
Call Center
Team Management
Transition Management
Service Delivery
Vendor Management
Sla
Customer Satisfaction
Process Management
Operations Management
Performance Management
Recruitments
Training Delivery
Call Centers
Process Excellence
Customer Service
Training
SQL
Microsoft Office
Outsourcing
Jayanth Kothapalli Summary
Jayanth Kothapalli, based in Nairobi County, Kenya, is currently a Director of Operations at CCI Kenya. Jayanth Kothapalli brings experience from previous roles at CCI Kenya and Zoomcar. With a robust skill set that includes BPO, Call Center, Team Management, Transition Management, Service Delivery and more. Jayanth Kothapalli has 2 emails and 2 mobile phone numbers on RocketReach.
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