Travis Coates Email & Phone Number
CEO, Americas and Asia Pacific @ Transcom
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Travis Coates Location
- Salt Lake City, UT, US
Travis Coates Work
- 2023 -now CEO, Americas and Asia Pacific @
- 2022 -2024 Global Chief Operating Officer @
- 2019 -2021 Chief Operations Officer @
- 2014 -2019 Managing Director, Philippines @
- 2011 -2013 Executive Vice President, Advanced Services Division @
- 2009 -2011 Vice President of Client Services, Philippines @
- 2006 -2009 Director of Client Services @
- 2002 -2006 Manager, Decision Support @
- 2000 -2002 Manager, Call Center Operations @ StarBand, Inc.
- 1995 -2000 Sr. Manager, Service and Support @
Travis Coates Education
- University of Phoenix
(Business Administration)
1999-2005 - Davis High School
- University of Phoenix
(Business)
- Weber State University
(Business)
Travis Coates Skills
- Strategy
- Outsourcing
- Contact Centers
- Customer Satisfaction
- Call Centers
- Performance Management
- Vendor Management
- Workforce Management
- Program Management
- Forecasting
- Recruiting
- CRM
- Analysis
- Process Improvement
- Customer Experience
- Strategic Planning
- Business Process Improvement
- BPO
- Customer Retention
- Operations Management
- Knowledge Management
- Training
- Quality Management
- Decision Support
- Routing
- Service Level Management
- Management
- Call Center
- Project Management
- Leadership
- Product Management
- Start-ups
- Change Management
- Project Planning
- Telecommunications
- Team Leadership
- Customer Service
- Service Delivery
- Technical Support
- Offshoring
- Solution Selling
- Analytics
- Account Management
- Sales
- Quality Assurance
- P&L Management
- Team Management
- Inbound Marketing
- Networking
- Telemarketing
- Business Development
- Microsoft Excel
- Start Ups
- Public Speaking
- Business Strategy
- Cross Functional Team Leadership
Travis Coates Summary
- Travis Coates, based in Salt Lake City, UT, US, is currently a CEO, Americas and Asia Pacific at Transcom. Travis Coates brings experience from previous roles at Transcom and Teleperformance. Travis Coates holds a 1999 - 2005 University of Phoenix. With a robust skill set that includes Strategy, Outsourcing, Contact Centers, Customer Satisfaction, Call Centers and more. Travis Coates has 3 emails and 6 mobile phone numbers on RocketReach.
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