Touchpoint Metrics is a customer experience solutions company. We deliver actionable data and on-demand customer insights to our clients and partners, leveraging technology and business intelligence to dramatically improve customer and employee satisfaction, loyalty, and engagement. Touchpoint Mapping® – our signature approach to quantifying customer experience – is a proprietary research and analytical model that brings the Voice of the Customer to life, automatically mapping the complex, cross-channel maze of touchpoints that drive customer experience and brand perception. Today, we drive business results for some of the world’s leading companies, with accessible, easy-to-use dashboards that allow organizations of all sizes to quickly measure, prioritize, and improve the individual interactions that drive customer and enterprise value.
View Top Employees from Touchpoint MetricsWebsite | http://www.touchpointmetrics.com |
Revenue | $2.1 million |
Employees | View employees |
Founded | 2001 |
Address | 201 Spear St Ste 1100, San Francisco, California 94105, US |
Phone | (415) 526-2655 |
Technologies | |
Industry | Software Development, Software Development & Design, Automation/Workflow Software, Software, Other Software |
SIC | SIC Code 737 Companies, SIC Code 73 Companies |
NAICS | NAICS Code 5182 Companies, NAICS Code 518 Companies, NAICS Code 51 Companies |
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The Touchpoint Metrics annual revenue was $2.1 million in 2024.
Touchpoint Metrics is based in San Francisco, California.
The NAICS codes for Touchpoint Metrics are [5182, 518, 51].
The SIC codes for Touchpoint Metrics are [737, 73].