TotalCX, formerly InteractiveTel, is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company's award-winning Hosted PBX, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.TotalCX’s solutions are used by more than 4,000 businesses – from startups to Fortune 500 companies. For more information, visit https://totalcx.com/.
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The TotalCX annual revenue was $16 million in 2026.
2 people are employed at TotalCX.
TotalCX is based in Houston, Texas.
The NAICS codes for TotalCX are [517410, 5174, 517, 51741, 51].
The SIC codes for TotalCX are [737, 73].