Tony Hegarty Email & Phone Number
Client Success Manager @ Concentrix
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Tony Hegarty Location
- Thornaby, GB
Tony Hegarty Work
- 2025 -now Client Success Manager @
- 2020 -2025 Service Delivery Manager and Senior Customer Success Manager @
- 2020 -2020 ServiceDelivery and Account Manager @
- 2017 -2020 Customer Success Manager @
- 2015 -2017 Senior Project Manager - Professional Services - Interactive Intelligence Inc @
- 2013 -2015 Senior Manager, PMO, Professional Services - Interactive Intelligence @
- 2011 -2013 Regional Manager, Professional Services EMEA @
- 2008 -2010 Senior Regional Field Service Manager @
- 2003 -2008 Field Service Delivery Manager @
- 2000 -2003 Project Manager @
- 1995 -2000 Senior Customer Operations Engineer @
- 1982 -1994 Technical Officer @
Tony Hegarty Education
- Teesside Polytechnic 1984-1985
Tony Hegarty Skills
- Call Center
- Partner Management
- Project Management
- ACD
- CTI
- IVR
- CRM
- Contact Centers
- Unified Communications
- Workforce Management
- Professional Services
- Management
- Team Leadership
- Telephony
- VoIP
- SIP
- Call Centers
- Telecommunications
- Managed Services
- Customer Satisfaction
- Pre-sales
- SaaS
- Solution Selling
- Service Delivery
- Enterprise Software
- Cloud Computing
- Customer Experience
- UC
- Customer Relationship Management (CRM)
- Voice over IP (VoIP)
- Session Initiation Protocol (SIP)
- Marketing
- Leadership
- Support
- Pre Sales
- Customer Service
- Telephony Support
- Microsoft Office
- Strategic Planning
- SQL
- Voice Over Ip Voip
- Services
- Session Initiation Protocol Sip
- Customer Relationship Management Crm
- Java
- Customer Relationship Management
- Voice Over Ip
- Session Initiation Protocol
Tony Hegarty Summary
- Tony Hegarty, based in Thornaby, GB, is currently a Client Success Manager at Concentrix. Tony Hegarty brings experience from previous roles at Odigo, acrinax, Genesys and Genesys | Interactive Intelligence. Tony Hegarty holds a 1984 - 1985 Teesside Polytechnic. With a robust skill set that includes Call Center, Partner Management, Project Management, ACD, CTI and more. Tony Hegarty has 2 emails and 2 mobile phone numbers on RocketReach.
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