Tony Hegarty Email & Phone Number
Client Success Manager @ Concentrix
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Tony Hegarty Location
- Thornaby, GB
Tony Hegarty Work
- Client Success Manager @ (August 2025 - Present)
- Service Delivery Manager and Senior Customer Success Manager @ (September 2020 - May 2025)
- ServiceDelivery and Account Manager @ (May 2020 - September 2020)
- Customer Success Manager @ (May 2017 - April 2020)
- Senior Project Manager - Professional Services - Interactive Intelligence Inc @ (November 2015 - May 2017)
- Senior Manager, PMO, Professional Services - Interactive Intelligence @ (April 2013 - November 2015)
- Regional Manager, Professional Services EMEA @ (April 2011 - April 2013)
- Senior Regional Field Service Manager @ (February 2008 - December 2010)
- Field Service Delivery Manager @ (January 2003 - January 2008)
- Project Manager @ (January 2000 - January 2003)
- Senior Customer Operations Engineer @ (January 1995 - January 2000)
- Technical Officer @ (January 1982 - January 1994)
Tony Hegarty Education
- Teesside Polytechnic 1984-1985
Tony Hegarty Skills
- Call Center
- Partner Management
- Project Management
- ACD
- CTI
- IVR
- CRM
- Contact Centers
- Unified Communications
- Workforce Management
- Professional Services
- Management
- Team Leadership
- Telephony
- VoIP
- SIP
- Call Centers
- Telecommunications
- Managed Services
- Customer Satisfaction
- Pre-sales
- SaaS
- Solution Selling
- Service Delivery
- Enterprise Software
- Cloud Computing
- Customer Experience
- UC
- Customer Relationship Management (CRM)
- Voice over IP (VoIP)
- Session Initiation Protocol (SIP)
- Marketing
- Leadership
- Support
- Pre Sales
- Customer Service
- Telephony Support
- Microsoft Office
- Strategic Planning
- SQL
- Voice Over Ip Voip
- Services
- Session Initiation Protocol Sip
- Customer Relationship Management Crm
- Java
- Customer Relationship Management
- Voice Over Ip
- Session Initiation Protocol
Tony Hegarty Summary
- Tony Hegarty, based in Thornaby, GB, is currently a Client Success Manager at Concentrix. Tony Hegarty brings experience from previous roles at Odigo, acrinax, Genesys and Genesys | Interactive Intelligence. Tony Hegarty holds a 1984 - 1985 Teesside Polytechnic. With a robust skill set that includes Call Center, Partner Management, Project Management, ACD, CTI and more. Tony Hegarty has 2 emails and 2 mobile phone numbers on RocketReach.
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