Tom Straight Email
Customer Support Manager @ thisbank
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Tom Straight Location
- Upchurch, GB
Tom Straight Work
- Customer Support Manager @ (October 2024 - Present)
- Collections Manager @ (September 2022 - October 2024)
- Collections Manager @ (April 2022 - September 2022)
- Collections Operations Manager @ (November 2021 - April 2022)
- Collections Manager @ (April 2021 - November 2021)
- Collections Manager @ (February 2020 - April 2021)
- Senior Team Leader @ (March 2019 - February 2020)
- Multi Channel Team Leader @ (September 2013 - March 2019)
- Collections Agent @ (March 2010 - September 2013)
Tom Straight Education
- Rainham Mark Grammar School
Tom Straight Skills
- Call Routing
- Communication
- Consumer duty
- Contact Center Management
- Contact Centers
- Credit Recovery
- Cross-functional Team Leadership
- Customer Contact
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Support
- Debt Collection
- Leadership
- Management
- Operational Excellence
- Operations Management
- People Development
- People Management
- Personal Development
- Project Management
- Quality Management
- Team Leadership
- Team Motivation
- Teamwork
- Vendor Management
Tom Straight Summary
- Tom Straight, based in Upchurch, GB, is currently a Customer Support Manager at thisbank. Tom Straight brings experience from previous roles at thisbank, The Credit Thing, Future Finance and Updraft. Tom Straight holds a Rainham Mark Grammar School. With a robust skill set that includes Call Routing, Communication, Consumer duty, Contact Center Management, Contact Centers and more. Tom Straight has 1 emails on RocketReach.
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