Todd Whaley Email & Phone Number
Director, Customer Experience @ Yaamava' Resort & Casino at San Manuel
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Todd Whaley Location
- Highland, CA, US
Todd Whaley Work
- Director, Customer Experience @ (May 2024 - Present)
- Consultant, Voice of Customer Programs @ (May 2023 - November 2023)
- Principal CX Advisor @ (March 2021 - January 2023)
- Customer Experience Consultant @ (October 2019 - February 2021)
- Director of Customer Experience @ Caesars Entertainment Corporation (January 2013 - October 2019)
- Operations Manager, Human Resources Shared Services Center @ Caesars Entertainment Corporation (June 2011 - January 2013)
- Senior Marketing Analytics Manager @ (February 2007 - May 2011)
- Financial Advisor @ (August 2005 - January 2007)
- Private Wealth Management @ (August 2003 - August 2005)
Todd Whaley Education
- Rice Business
MBA (Finance, Investment Management)
- St. Lawrence University
BA (Economics)
- Rice Business
Master of Business Administration - MBA (Finance, General)
- Rice University
Master of Business Administration
- St. Lawrence University
Bachelor of Arts (Economics)
Todd Whaley Skills
- Analytical Skills
- Analytics
- Artificial Intelligence (AI)
- Baselines
- Business Analysis
- Business Development
- Business Reporting
- Business Reviews
- Casino & Hospitality Operations
- Casino Management
- Consulting
- Contact Centers
- Corporate Communications
- Creative Problem Solving
- Critical Thinking
- Customer Acquisition
- Customer Experience
- Customer Loyalty
- Customer Relationship Management
- Data Analysis
- Data-driven Decision Making
- Database Analytics
- Database Marketing
- Employee and Customer Surveys
- Finance
- Financial Advisory
- Financial Analysis
- Gaming Industry
- Investment Management
- Investments
- Key Metrics
- Loyalty Marketing
- Marketing Strategy
- Operations Management
- Performance Management
- Planning & Analysis
- Presentations
- Software as a Service (SaaS)
- Strategic Planning
- Voice of the Customer
- Planning and Analysis
- Casino and Hospitality Operations
Todd Whaley Summary
- Todd Whaley, based in Highland, CA, US, is currently a Director, Customer Experience at Yaamava' Resort & Casino at San Manuel. Todd Whaley brings experience from previous roles at BetMGM, Medallia, Wells Fargo and Caesars Entertainment Corporation. Todd Whaley holds a MBA in Finance, Investment Management @ Rice Business. With a robust skill set that includes Analytical Skills, Analytics, Artificial Intelligence (AI), Baselines, Business Analysis and more. Todd Whaley has 1 emails and 5 mobile phone numbers on RocketReach.
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Todd Whaley
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