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Todd Malone Location
Cleveland, OH, US
Todd Malone Work
Sr. Manager of Operations @ (December 2022 - Present)
Customer Service Manager @ (March 2018 - December 2022)
Technical Support Supervisor @ (January 2011 - March 2018)
Operations Analysis Manager @ (May 1995 - November 2010)
Dispatch and Technical Support Supervisor @ (February 1999 - June 2006)
Technical Lead @ (August 1998 - February 1999)
Field Lead @ (May 1995 - August 1998)
Market Resource Supervisor @ (June 1992 - May 1995)
Account Executive @ Cellular Industry (April 1988 - June 1992)
Entrepreneur @ Malone’s Wholesale Paper & Plastic Products (December 1984 - April 1988)
Todd Malone Education
Aurora High School 1978-1982
Cuyahoga Community College
(Business)
2005
Todd Malone Skills
Leadership
Customer Experience
PowerPoint
Call Center
Technical Training
Sales
Customer Retention
Sales Operations
Customer Satisfaction
Telecommunications
Vendor Management
Team Leadership
Quality Assurance
Direct Sales
Microsoft Office
Contact Centers
Microsoft Excel
Leadership Development
Cross Functional Team Leadership
Training
Product Management
Customer Service
Technical Support
Project Planning
Budgets
Management
Project Management
Call Centers
Performance Management
Todd Malone Summary
Todd Malone, based in Cleveland, OH, US, is currently a Sr. Manager of Operations at Charter Communications. Todd Malone brings experience from previous roles at Charter Communications and Cox Communications. Todd Malone holds a 1978 - 1982 Aurora High School. With a robust skill set that includes Leadership, Customer Experience, PowerPoint, Call Center, Technical Training and more. Todd Malone has 3 emails and 4 mobile phone numbers on RocketReach.
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