Todd Eby Email & Phone Number
Founder and CEO @ SuccessHACKER
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Todd Eby Location
- California, United States
Todd Eby Work
- 2014 -now Founder and CEO @
- 2018 -now Co-Director, Customer Success and Insights MBA Program @
- 2014 -now Advisor @
- 2014 -2015 Vice President, Implementation ► Customer Success ✔ Onboarding ✔ Education @
- 2009 -2014 Vice President, Professional Services ► Customer Success ✔ Onboarding ✔ Education ✔ Innovation @
- 2006 -2009 Director, Strategic Solutions Product Development ► Development ✔ Solution Selling ✔ Innovation @
- 2004 -2006 Sr. Manager, Solution Engineering and Technology ► Customer Success ✔ Sales Engineering ✔ Services @
- 1999 -2004 Principal Solutions Architect, Professional Services ► Contact Center Design ✔ Solution Engineering @
- 1996 -1999 Managing Consultant ► Contact Center Consulting ✔ Solution Selling ✔ Customer Experience Design @
- 1993 -1996 Technical Analyst ► Contact Center Operations ✔ Customer Experience ✔ Telecom Infrastructure @
Todd Eby Education
- Oakland University
B.A. (Communications)
1989-1993
Todd Eby Skills
- Leadership
- Customer Experience
- Solution Selling
- Consultative Selling
- Consulting
- Social Media
- Strategic Partnerships
- Business Transformation
- Salesforce.com
- Partner Management
- Customer Success
- Call Center
- Agile Project Management
- VoIP
- Sales
- Thought Leadership
- Start Ups
- Telecommunications
- Business Development
- CTI
- Agile Methodologies
- Strategy
- Solutions Engineering
- IVR
- Demand Generation
- Product Innovation
- Contact Centers
- Professional Services
- Program Management
- Managed Services
- Product Strategy
- Cross Functional Team Leadership
- Product Management
- Go to Market Strategy
- Customer Service
- Telephony
- Customer Support
- SaaS
- Management
- Design
- Project Management
- Product Development
- Mobile Devices
- Pre Sales
- Call Centers
- Cloud Computing
- Unified Communications
- Solution Architecture
- Integration
- CRM
- Selling
Todd Eby Summary
- Todd Eby, based in California, United States, is currently a Founder and CEO at SuccessHACKER. Todd Eby brings experience from previous roles at University of San Francisco School of Management, Trakio, Zenefits and Five9. Todd Eby holds a 1989 - 1993 B.A. in Communications @ Oakland University. With a robust skill set that includes Leadership, Customer Experience, Solution Selling, Consultative Selling, Consulting and more. Todd Eby has 4 emails on RocketReach.
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Top SuccessHACKER Employees
Carl Hoffmann
Customer Success Manager
Santa Clara, CA, US
Freddie Poggi
Client Success Manager
Pompano Beach, FL, US
Andrew Marks
Chief Customer Officer
Granite Bay, CA, US
Rut T
Senior Customer Success Manager
Fallbrook, CA, US
Santana Jimenez
Marketing Coordinator
Los Angeles, CA, US
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