Tim Walters Email & Phone Number
Director, Customer Shared Services @ Optus
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Tim Walters Location
- Sydney, NSW, AU
Tim Walters Work
- Director, Customer Shared Services @ (April 2016 - Present)
- Director, Omni Channel Operations @ (August 2015 - April 2016)
- Director, Sales Channel Support and Improvement @ (November 2014 - August 2015)
- National Retail Operations Manager @ (May 2011 - November 2014)
- Customer Experience Manager @ (January 2010 - May 2011)
- Various Roles at Optus @ (August 1998 - January 2010)
Tim Walters Skills
- Customer Experience
- Quality Management
- Information Technology
- Consulting
- Business Transformation
- Stakeholder Management
- PMO
- Business Process Re Engineering
- Telecommunications
- Business Analysis
- Software Documentation
- Team Management
- Team Leadership
- Process Improvement
- Vendor Management
- Strategy
- Project Portfolio Management
- Contact Centers
- IT Operations
- Program Management
- Business Process
- Cross Functional Team Leadership
- Customer Service
- Telco
- Business Case
- Business Process Improvement
- Business Strategy
- Management
- Project Management
- Continuous Improvement
- Call Centers
- Service Delivery
- Analysis
- Project Delivery
- Databases
Tim Walters Summary
- Tim Walters, based in Sydney, NSW, AU, is currently a Director, Customer Shared Services at Optus. Tim Walters brings experience from previous roles at Optus. With a robust skill set that includes Customer Experience, Quality Management, Information Technology, Consulting, Business Transformation and more. Tim Walters has 2 emails and 2 mobile phone numbers on RocketReach.
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