Tim Walters Email & Phone Number
Director, Customer Shared Services @ Optus
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Tim Walters Location
- Sydney, NSW, AU
Tim Walters Work
- Director, Customer Shared Services @ (April 2016 - Present)
- Director, Omni Channel Operations @ (August 2015 - April 2016)
- Director, Sales Channel Support and Improvement @ (November 2014 - August 2015)
- National Retail Operations Manager @ (May 2011 - November 2014)
- Customer Experience Manager @ (January 2010 - May 2011)
- Various Roles at Optus @ (August 1998 - January 2010)
Tim Walters Skills
- Analysis
- Business Analysis
- Business Case
- Business Process
- Business Process Improvement
- Business Process Re-engineering
- Business Strategy
- Business Transformation
- Call Centers
- Consulting
- Contact Centers
- Continuous Improvement
- Cross-functional Team Leadership
- Customer Experience
- Customer Service
- Databases
- IT Operations
- Information Technology
- Knowledge Management
- Management
- PMO
- Process Improvement
- Program Management
- Project Delivery
- Project Management
- Project Portfolio Management
- Quality Management
- Service Delivery
- Software Documentation
- Stakeholder Management
- Strategy
- Team Leadership
- Team Management
- Telco
- Telecommunications
- Vendor Management
- nps
- Business Process Re Engineering
- Cross Functional Team Leadership
Tim Walters Summary
- Tim Walters, based in Sydney, NSW, AU, is currently a Director, Customer Shared Services at Optus. Tim Walters brings experience from previous roles at Optus. With a robust skill set that includes Analysis, Business Analysis, Business Case, Business Process, Business Process Improvement and more. Tim Walters has 2 emails and 2 mobile phone numbers on RocketReach.
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