Tim O'Keefe Email & Phone Number
Senior Customer Success Manager @ Genesys
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Tim O'Keefe Location
- Washington, DC, US
Tim O'Keefe Work
- Senior Customer Success Manager @ (January 2026 - Present)
- Client Success Manager @ (July 2024 - August 2025)
- Senior Manager, Partner Success (Public Sector) @ (October 2022 - July 2024)
- Account and Customer Success Manager @ (November 2020 - October 2022)
- Global Alliances Account Lead @ Clarabridge (January 2020 - November 2020)
- Account Lead and CX Ambassador @ Clarabridge (August 2018 - January 2020)
- Account Development Representative (ADR) Team Lead – U.S. @ Clarabridge (January 2017 - August 2018)
- Account Manager @ Clarabridge (June 2016 - January 2017)
- Senior Account Development Representative (ADR) @ Clarabridge (July 2015 - June 2016)
- Account Development Representative (ADR) @ Clarabridge (October 2014 - July 2015)
- VP, Membership (Volunteer) @ (May 2018 - July 2020)
- Marketing And Business Development Coordinator @ (September 2011 - October 2014)
- Brand Ambassador (Volunteer) @ (September 2012 - September 2013)
- Digital Intern @ (September 2010 - May 2011)
- Fellow @ Falls Church Fellows Program (September 2010 - May 2011)
- Intern @ (September 2007 - May 2010)
- Campus Representative (Volunteer) @ JOLT Energy Drink (September 2008 - September 2009)
- Writer and Fantasy Football Columnist @ The Breeze (September 2006 - May 2009)
- World News America Intern @ (May 2008 - August 2008)
- Intern @ National Journalism Center (May 2008 - August 2008)
- Intern @ (May 2007 - August 2007)
Tim O'Keefe Education
- James Madison University
Bachelor of Arts (Media Arts and Design, concentration in Interactive Media)
2006-2010
Tim O'Keefe Skills
- Social Media
- Social Media Marketing
- Blogging
- Press Releases
- New Media
- Event Planning
- Media Relations
- Online Advertising
- Public Relations
- Social Networking
- Digital Media
- Advertising
- SEO
- Email Marketing
- Leadership
- Corporate Communications
- Marketing
- CRM
- Journalism
- Salesforce.com
- Lead Generation
- Business Development
- Strategic Prospecting
- Branding
- Brainstorming
- Scheduling
- Feature Articles
- Birthdays
- Management
- Microsoft Office
- Customer Relationship Management Crm
- Microsoft Excel
- Customer Service
- Strategic Planning
Tim O'Keefe Summary
- Tim O'Keefe, based in Washington, DC, US, is currently a Senior Customer Success Manager at Genesys. Tim O'Keefe brings experience from previous roles at Medallia, Quantum Metric and Clarabridge. Tim O'Keefe holds a 2006 - 2010 Bachelor of Arts in Media Arts and Design, concentration in Interactive Media @ James Madison University. With a robust skill set that includes Social Media, Social Media Marketing, Blogging, Press Releases, New Media and more. Tim O'Keefe has 4 emails and 1 mobile phone numbers on RocketReach.
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