Thomas Brook Email
Senior Customer Service Operational Training Manager @ GTR (Govia Thameslink Railway)
Thomas Brook Location
Royston, GB
Thomas Brook Work
- 2025 - now Senior Customer Service Operational Training Manager @ GTR (Govia Thameslink Railway)
- 2022 - 2025 Customer Experience Operational Training Manager @ GTR (Govia Thameslink Railway)
- 2017 - 2022 Customer Engagement Manager @ GTR (Govia Thameslink Railway)
- 2017 - 2017 Customer Experience Manager @ GTR (Govia Thameslink Railway)
- 2016 - 2017 Customer Ambassador (formerly Customer Information Systems Manager) @ GTR (Govia Thameslink Railway)
- 2016 - 2016 Volunteer and Customer Services Manager @ The Patron's Lunch
- 2014 - 2015 Customer Experience Manager @ Live Nation Entertainment
- 2006 - 2014 Customer Service and Ticketing Manager @ Live Nation Entertainment
- 2004 - 2006 Customer Service Manager @ johnlewis
- 2000 - 2004 Customer Service Manager @ Harrods
Thomas Brook Education
- Forest Gate Community School
Thomas Brook Skills
- Ticket Sales
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Relations
- Customer Support
- Customer Oriented
- Staff Management
- Staff Development
- Staff Retention
Thomas Brook Summary
Thomas Brook, based in Royston, GB, is currently a Senior Customer Service Operational Training Manager at GTR (Govia Thameslink Railway). Thomas Brook brings experience from previous roles at GTR (Govia Thameslink Railway). Thomas Brook holds a Forest Gate Community School. With a robust skill set that includes Ticket Sales, Customer Experience, Customer Retention, Customer Satisfaction, Customer Relations and more. Thomas Brook has 3 emails on RocketReach.
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Top GTR (Govia Thameslink Railway) Employees
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