2011 -
2014 Customer Service Director @ Frst Capital Connect
2006 -
2011 Head of Customer Services @ Frst Capital Connect
1999 -
2006 Head of Retail @ Thameslink Rail
Keith Jipps Skills
Railway
Customer Service
Customer Relations
Safety Management
Stakeholder management & engagement
Organizational Development
people development and management
Project Management
Property Management
Commercial Management
Operating Budgets
Corporate Communications
Event Planning
Change Management
Security Management
Operations Management
Revenue Protection
Corporate Social Responsibility
Customer Information
Customer Satisfaction
Customer Experience
Call Centers
Retail
Project Delivery
Project Planning
Transportation
Stakeholder Management
Safety Management Systems
Contract Management
Management
Data Center
Strategic Planning
Airlines
Stakeholder Management and Engagement
Leadership
Virtualization
Strategy
Keith Jipps Summary
Keith Jipps, based in London, England, United Kingdom, is currently a Infrastructure Director at GTR (Govia Thameslink Railway). Keith Jipps brings experience from previous roles at GTR (Govia Thameslink Railway), Frst Capital Connect and Thameslink Rail. With a robust skill set that includes Railway, Customer Service, Customer Relations, Safety Management, Stakeholder management & engagement and more.
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