Kerri Ricketts Email
Director of Customer Service @ South East Water UK
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Kerri Ricketts Location
- Guildford, England, GB
Kerri Ricketts Work
- 2026 -now Director of Customer Service @
- 2025 -2026 Customer Excellence Director (interim) @
- 2023 -2024 Customer and Community bid lead (secondment) @
- 2015 -2023 Head of Customer Experience @
- 2014 -2015 Regional Head of Customer Experience (Europe) @
- 2012 -2014 Senior Customer Experience and Customer Relations Manager Group Propositions @
- 2009 -2012 Head of BPTB Insight (Customer Experience, Innovation and Diversity) @
- 2007 -2009 Senior Manager, International (UK and Europe) @
- 2006 -2007 Senior Branch Manager @
- 2004 -2005 Major Branch Manager (Commercial, Retail and High Net Worth custmers) @
Kerri Ricketts Education
- UMIST
BSc Financial Services (Part-time study : ACIB obtained in parallel.)
1996-1998 - The University of Birmingham
B.Comm (Commerce (Marketing, Economics and Finance))
1993-1996
Kerri Ricketts Skills
- Retail Management
- Customer Satisfaction
- Customer Experience
- Customer Insight
- Project Implementation
- Change Management
- Customer Engagement
- Stakeholder Engagement
- Customer Segmentation
- Commercial Banking
- Innovation Development
- Segmentation
- Leadership
- Business Development
- Strategy
- Store Management
- Retail Banking
- Strategic Planning
- Banking
- Training
- Relationship Management
- Risk Management
- Portfolio Management
- Business Relationship Management
- Customer Experience Management
- Performance
- Retail
- Customer Relations
- PowerPoint
- Management
- Design
- User Experience
- Microsoft Excel
Kerri Ricketts Summary
- Kerri Ricketts, based in Guildford, England, GB, is currently a Director of Customer Service at South East Water UK. Kerri Ricketts brings experience from previous roles at GTR (Govia Thameslink Railway), The Go-Ahead Group and HSBC Retail Banking and Wealth Management. Kerri Ricketts holds a 1996 - 1998 BSc Financial Services in Part-time study : ACIB obtained in parallel. @ UMIST. With a robust skill set that includes Retail Management, Customer Satisfaction, Customer Experience, Customer Insight, Project Implementation and more. Kerri Ricketts has 3 emails on RocketReach.
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